Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi. My wife signed up for a PAYG account with 10gb of data and another 10gb was added auto renewal. Something happened with the direct debit which had to be renewed and removed the extra 10gb. She was unable to get it back so now has only 10gb.Anyway...
Hi there Three,I appreciate your time to solve this issue for me:Ok so after a month of trying to log into my Three account, since this 'system update' 2 months ago, I have finally been able to log in.But now I have another problem.I topped up £10 - ...
Yes- Hello it's me again. Update on the previous post: It was a misunderstanding and I'd totally misinterpreted the payment information, so that got sorted ages ago. Sorry about that one- I'm not entirely sure what's causing this issue to happen this...
Im having trouble with the following things:1. the call centres where you cannot reach an actual representative2. live chats giving you false promises of “you’ll have your QR code in 72 hours”3. the function to request an eSIM online or through the a...
Hiplease I want my monthly spending cap to be reset back to zero
Hi thereI was told by a live chat operator that i can't move from pay monthly to pay as you go even when my contract ends, the only option would be to move to sim only deal which i am not interested in.How is that possibleWhat about if want to leave ...
What on earth has gone wrong with 3 when it appears simple requests can’t be actioned. So I ported a number into Three. That’s happened.I registered for My 3 - definitely a far more basic experience than my previous experiences with 3. I want to turn...
Hi, Is there anyway I am able to get my number of 10 years back? Three customer services have stated that due it being inactive it has been deactivated. is there anyway of recovering it?
Hi,I've bought a PAYG SIM and received an email to verify my account, but the link doesn't work. I've tried contacting the support, but that doesn't work. I feel I've made a mistake joining Three and this is already going very badly and I'd like to c...
Good afternoon,I have had a thought and was wondering if it doable and possible for Three Pay As You Go customers to be able to auto-renew their Data Packs from their cash credit?At the moment (for me anyway) I have to add my Data Pack manually, but ...
