Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Google Play charges non stop

I got my phone stolen in London at the beginning of June.At the end of June got my first batch of Google Play charges that added up to £100, called Three and they took zero responsibility claiming is a third party app… but it is charged from Three Pa...

mlauragb by Fledgling
  • 1034 Views
  • 5 replies
  • 0 likes

Says Spend limit hit but never used it

Hi can you help me please, I can't access three pay .. so like buying an app on the Google play store or using boku etc, I tried the chat but it's a robot and just provided a couple of links, one of which said spending limits .. so I clicked on it an...

Your service does not allow access to this number

Hi,Perhaps someone in the community might be able to help me solve, or at least explain, an issue that seems to have stumped Three themselves.  I cannot call the Dao Pay premium telephone number.  When I call, I go straight to the error message  - "Y...

Tofu27 by Fledgling
  • 5042 Views
  • 9 replies
  • 0 likes

Am confused.

Hi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us.I got this message from three without upgra...

Phone number not linked to an account.

I got a new 3 account when my old account ended but transferred my number over. When I log into three using either my email or phone number it only shows my old account, and not the new account linked to the number I transferred over. I am currently ...

Al1 by Fledgling
  • 602 Views
  • 1 replies
  • 0 likes

Don't Not Recommended

I am writing to formally lodge a complaint against the services provided by This 3 Company Should be Closedown and 3 Network. My recent experiences with these companies have been extremely unsatisfactory, and I feel compelled to bring these issues to...

Google play charges after phone stolen

I have been on the phone to three for two days. My phone was stolen in February and they managed to link my phone number to another google account then spend money that’s been charged to my phone bill. I’ve been getting texts through with them saying...