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Conversations

Scammed by Fuzeforge on my 3 broadband bill

I have same 4g broadband contract with 3 and i have never used any third party apps but they have still sent me the bill £18.00 extra on my bill which is from Fuzeforge that i have never consent or authorised.I have tried to contact 3 but not much he...

KK_2024 by Fledgling
  • 8989 Views
  • 16 replies
  • 8 likes

Three Pay

Does anyone know when the 3rd party charges limit resets? To clarify this is the £240 limit set by The Payment Services Regulation 2017. Is it an automatic thing?I upgraded to PAYM on the 21st July and my cycle runs from 29-28th so first bill is alre...

Account query

I have two accounts in my name, one for myself and one for my wife. I want to access my wife’s account of which I’m the bill payer for both accounts. I try to access the second account but I can’t gain access m. I’d like to speak to a real person whi...

Jimnm by Fledgling
  • 667 Views
  • 1 replies
  • 0 likes

value

Hello, I would like to know why you were charging £25 on my invoice when that was not what was agreed? 

Andrade by Fledgling
  • 734 Views
  • 1 replies
  • 0 likes

Google Play charges non stop

I got my phone stolen in London at the beginning of June.At the end of June got my first batch of Google Play charges that added up to £100, called Three and they took zero responsibility claiming is a third party app… but it is charged from Three Pa...

mlauragb by Fledgling
  • 3001 Views
  • 7 replies
  • 1 likes

Says Spend limit hit but never used it

Hi can you help me please, I can't access three pay .. so like buying an app on the Google play store or using boku etc, I tried the chat but it's a robot and just provided a couple of links, one of which said spending limits .. so I clicked on it an...

Your service does not allow access to this number

Hi,Perhaps someone in the community might be able to help me solve, or at least explain, an issue that seems to have stumped Three themselves.  I cannot call the Dao Pay premium telephone number.  When I call, I go straight to the error message  - "Y...

Tofu27 by Fledgling
  • 12229 Views
  • 11 replies
  • 0 likes