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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Trade in

So I've been trying for wellover a month to get the payment promised by three when trading in my old device. I opted to trade in through three assuming it was an in house service. After sending my device and tracking that it had been delivered, I rec...

CurtisH by Fledgling
  • 437 Views
  • 0 replies
  • 0 likes

Help with cancelation

I make a change of my plan on 04/11 and i decided take the broadband and 48hr after try to back my plan they say cant back anymore ? This is real?

333

How can i make the payment so i can resume my service back again. After i have being agreed with three to pay up to 7days which i still got four days left. I can’t call 333 no connection online.  

Tq by Fledgling
  • 445 Views
  • 1 replies
  • 0 likes

i can't register my3 with new updated email

i have updated the email and trying to register my3 three app by using new email but it shows the error that you're already register. i have been stuck agent don't know anything thats really making no sense why is that happening

saj by Fledgling
  • 450 Views
  • 1 replies
  • 0 likes

Trade in payment not received

Still not received payment from phone trade in. The payment was released on 19th October. They say wait 5 days it’s now been 13 days. Anyone else having the same, it says on three website quick pay out not impressed at all. It’s false advertising  C...

Mary7 by Regular
  • 3685 Views
  • 22 replies
  • 2 likes

Issue with refund (my3 pay)

way back at the start of the year I was charged for an app through 3pay that was £40 - I requested a refund from Apple which was approved and they stated it had been refunded via the way I paid - Three have been saying since April that they will inve...

Three Pay Declined

I have been using Three Pay for Amazon Prime, Amazon Music, YouTube, YouTube Music and Ancestry since December 2023. As of Friday 4th October 2024 this payment method has either been declined or not recognised. I have not changed anything in my above...

Vinners by Fledgling
  • 1542 Views
  • 7 replies
  • 0 likes