Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Best solution Can't top-up

Today morning started with a message from Three they can't take money from my card (top-up every month)I deleted my plan, created new (the same), try to add my card and pay, and they continue saying something gone wrong. I have enough money on my ban...

Tunchik by Regular
  • 3750 Views
  • 7 replies
  • 0 likes

Three pay stopped working

My current spend is £60 when I checked and three pay is not letting me purchase from the play store.i have no spend cap on my account and my account is up to date with payments.

Three is absolutely a trap

I am a long term customer for about eight years and I have bought two expensive phones and latest ipad, plus having unlimited package during those terms, so having been paying loads of money to three. Now I am financially struggling and asked three t...

MansuraV by Fledgling
  • 1271 Views
  • 2 replies
  • 0 likes

Stilling your money

Had no access to my purchesed data allowence twice this month due, payed £15 for a day. Web site shows a have data allowence but no data work, from the allowence I payed, but mony been taken from money remaining on my account which cost unbelivable. ...

Vlad2327 by Fledgling
  • 1309 Views
  • 1 replies
  • 4 likes

new contract

My 3 contract recently came to an end, as an existing customer of over 20 years, I was told that I had to do a credit check to get the new iPhone 15. is this really true, our entire family of 5 have all been long standing customer of 3. If indeed thi...

Olayinka by Fledgling
  • 1370 Views
  • 1 replies
  • 0 likes

Bug

There is a bug in the payment page, at least from the mobile app. You can’t select a payment method. 

Payment

Hi there is some money toke by Three from my account ,can i know why?

Elalwan by Fledgling
  • 1001 Views
  • 1 replies
  • 0 likes