Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I replaced my Samsung with a newer version around December 2022. Since then i can never get signal in my "spots" around the house. The 3 shop gave me a new sim, it didnt help. I logged it with 3 as an issue, no help. My husband uses a variant of 3 an...
I am a new customer to Three from EE and decided to transfer my existing number over, unfortunately the port seems to haven't worked properly i can send calls, texts and use data but when trying to call my number i get "sorry this number is not recog...
Hi all. Since yesterday my phone will not make or receive calls. I van text and data is fine. Just not able to connect message when calling.Answers anyone?
Hi Everyone, Following an issue with our network for a number of customers, services have now recovered. If you're still having an issue, please restart your device to reconnect to our network. We sincerely apologise for any inconvenience caused. We'...
Please help!! I previously encountered an error about a week after I joined Three and ported my number from O2. All worked fine until I received a disconnection message from Three, which occurred as my ported number had been lost. After contacting cu...
I have poor coverage at home and I have tested 2 other locations within 2 miles of home on many occasions, with 3 different phone models . All locations are listed on the 3 coverage checker as excellent for 4g. Coverage is in fact non existent- you c...
I purchased a new phone and contract last week, a Unlimited Lite Airtime plan with 5G and unlimited data and calls.My new SIM arrived but it did not have my old SIM's number. A week later the old contract has fully ended but the number still hasn't s...
No internet in NW10 1PU area. Restarted my phone several times, few times it wasn't even registering on the network, tried calling 333 - number not recognised. Tested sim card in another phone with same result. Nothing on network status checker.
it is still not possible to buy a package on the new pay as you go card. Can you please solve this problem? This has been going on for over 2 months now!!!
Hi, My roaming never seems to work whenever I leave the UK. I'm on holiday in france now and I'm having to rely on other people's hotspot for connections. But it's never really worked in any other country I've been in either for ages.I get the sms to...
