Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Hi everyone, looking for advice or escalation help.I moved my number from Lebara to Three using a valid PAC. Lebara has confirmed the port-out completed and my Lebara SIM is now inactive. Three has told me the port-in failed due to a system error.Res...
I have two PAYG sims. At some stage one of them has lost the ability to receive calls but can still make them, I don't know exactly when as I don't get many calls to that number. The other sim continues to function normally and both sims can send and...
Despite having received a text from Three at the end of November saying that I could now use the Vodafone network in my home area at no extra charge, when I click manually on Vodafone it says "Forbidden Network".Any suggestions?
I'm looking at different networks as the 3 signal is very poor and getting worse since the 3 g networks are being shut. I've been with 3 for ever and Im Gutted
I've just found out that I can't ring my mobile from my virgin media landline phone. It goes straight to voicemail after ringing and says that my number is busy even though it isn't. I saw that there's another post with the same problem (My Virgin Me...
When will Three UK be making 5G Standalone available? According to this link O2, Vodafone and EE customers already get 5G SA:https://5g.co.uk/guides/5g-standalone-in-the-uk/
Has anyone with a Google Pixel managed to get the audio to play in Take a Message? For me the transcript is fine, but the play tab for the audio is greyed out, so I can read the messages but not hear them.
I have been with three for about 10 years using PAYG, my family have also used them extensively. Since their merger with Vodafone, we all noticed that our call quality is absolutely terrible, you can barely have a call. The data is horrendously bad, ...
Poor connection during all landline calls. Person at receiving end of my phone call (multiple places - doctors surgery, hospital departments etc) states that my call is breaking up, they cannot hear me etc. It is extremely frustrating and happens eve...
I've had an issue making and receiving calls since last Monday(14/07).I've tried all the trouble shooting bits, and it did work for a while, but I've been out today, and since I've got back, I can't make calls at all.Called Three, they've said there ...
