Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 15910 Views
  • 22 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 6131 Views
  • 2 replies
  • 3 likes

Mobile data signal dropping out

For the past week my mobile data has been regularly dropping signal, one day I could even receive text messages. I’ve tried everything that was advised, restarting my phone, checking for upgrades, switching airplane mode on and off and resetting my a...

Elp by Fledgling
  • 281 Views
  • 1 replies
  • 0 likes

Poor network

I have been having issues over 2 years now in my area 

Network

Phone now saying no service 

Donnap1 by Fledgling
  • 197 Views
  • 1 replies
  • 0 likes

Three network Call centre scam

Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost  around £550! i will not be using this se...

jannik by Fledgling
  • 370 Views
  • 1 replies
  • 1 likes

Network keeps dropping repeatedly

Hi, We have been with 3 for just over a month now and for the first 2 weeks it was brilliant. However for the last 2 weeks,  our Internet keeps dropping out every half or so!We have tried resetting the router,  moving the router,  updating phones etc...

Cancelling contract once three and vodafone merge

Our three mobile broadband unit has performed very poorly, when I put the sim card in my phone it works brilliantly but in the unit the signal is rubbish.  I feel that we are being fobbed off when three are unable to improve it as for about the first...

Calls and coverage

Hi is anyone having trouble today with calls taking a while to connect and sometimes won’t connect plus if someone calls you it sometimes dose not go through and signal dropping mile cross Norwich area?

LN1 (Lincoln) area

Three website says "we're working on fixing an issue in this area at the moment". No further details. Trying to work from home. Total write off. I am getting vety weak signal and very slow speeds. Home broadband almost unusable. Phone too. Anyone kno...

Vodon by Fledgling
  • 330 Views
  • 2 replies
  • 0 likes

Faulty mast

During the last few weeks I’ve been unable to get a signal in a particular area of the town that I live in. One example postcode that is affected is IP4 ***. Up until a few weeks ago there was a good signal in this area but now there is none. The pho...

I can hear people but they cant hear me

For more than 5 years i have had very poor signal but the map says 5G 4G signal is top tier as it should be as I'm right next to a busy town with amazing coverage well so the map says. The issue is i can hear people perfectly but when i call lets say...

BEN666 by Regular
  • 1354 Views
  • 12 replies
  • 1 likes
Labels