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Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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Conversations

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2145 Views
  • 0 replies
  • 2 likes

CONNECTION ERROR INVALID MMI CODE

Morning all....my contract with 3 ends 6/9.I have bought and installed yesterday a new Global sim from Worldsim. Worldsim have confirmed the new profile etc for their sim is set up correctly, but I am CONSTANTLY getting the message...."CONNECTION ERR...

Billy1 by Fledgling
  • 1321 Views
  • 1 replies
  • 0 likes

Unknown Error with PAC code

Whilst trying to transfer numbers with PAC code (from Virgin Mobile), I got to the switching form and it kept returning "Error Message, Unknown Error". All the info is correct. If anyone knows a fix that'll be great thanks, also as I inputted my PAC ...

Z1ggles by Fledgling
  • 2071 Views
  • 1 replies
  • 0 likes

App doesn't allow me to register

I was in danger while I was abroad and I couldn't use my network. not even the 333 number was working. I tried about 10 times to chat with someone and no one replied. Set up the app was never so stressful and complicated since is not taking my email ...

NellyR by Fledgling
  • 735 Views
  • 1 replies
  • 0 likes

e-Sim Montenegro

Hi All,Travelling to Montenegro next week and they do a very good tourist e-Sim as for some reason roaming in Montenegro is very expensive.However getting any details from Three how to use this service is challenging. I have a compatible iPhone and h...

pdturbo by Fledgling
  • 1819 Views
  • 4 replies
  • 0 likes

I get worse data speeds than my wife - new sim?

HiI have an iPhone X and the sim in it is years old. My wife has an iPhone XR. We are both on ThreeI often struggle to get data to work especially when on 4g. It shows 4g at the top and is connected but I can't do anything. My wife on her phone right...

Wifi

the best thing I have from three is my WiFi no landline needed you can take it with you when you go away just can't wait till we get 5g coverage where I am

PAYG sim

I’m on a monthly sim only contract with 3 which is coming to an end.  I was thinking of swapping to a PAYG sim also still with 3, can I take my number across to the PAYG sim

Joc69 by Fledgling
  • 1594 Views
  • 3 replies
  • 0 likes
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