Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I've recently had a number of issues with my Honor phone after upgrading to MagicOS 8, where my phone reverted back to my old, pre-port, phone number. As a result of this I've been through resetting all my phone and network settings quite extensively...
I need a new sim and I can’t get into my account to order it and it says they sending a code to the lost sim wat can I do
i am having a few issues with my three 5g hub, the hub is located at a top bedroom windowsill and i'm getting speeds as low as 10 mbps download and 0.2 mbps upload and the wifi keeps disconnecting and reconnecting in its own time. i have checked my l...
Hi,I am here to talk about a huge scam i have used three network for 15 years and for the last three months i have been trying your call centre and they had on of the worst service in my hole life i have lost around £550! i will not be using this se...
Hi is possible to change from esim to physical sim? Can I still use esim until physical card get delivered? Thanks
I was originally a three consumer customer but at thr start of December decided to take out a Three Business contract. I was told that bringing my mobile number over to Three business wouldn't be a problem and just a simple C to B transfer. My number...
moved to three with number on iphone 12 but unable to receive text SMS I’ve recently moved my service and number to three but since my number moved no one can sms me. Imessage works fine and I can call and surf and I can send texts outbound, but whe...
Hello. I need to check my old phone number if its still active as I urgently need it.
Our three mobile broadband unit has performed very poorly, when I put the sim card in my phone it works brilliantly but in the unit the signal is rubbish. I feel that we are being fobbed off when three are unable to improve it as for about the first...
For last couple weeks barely we got signal on our phones. In past wasn’t an issue but now it’s getting ridiculous. I’m based in PR4 area. I’m wondering if it’s forever as 3G has been phased out or something will be done to improve 4G coverage on this...
