I would like to cancel my add-on. I can see in the app it says if it's less than 48 hours before my allowance refreshes I need to call you to cancel my add-on. I am trying to call but there is no option for this
Hi everyone, I received an email in Feb saying that I won the 23 Samsung prizes which was amazing. I sent a reply email stating my name address and stuff like that. They haven't sent a reply email and I don't know when the items are being sent. Hope ...
Hi, I have an issue logging in because I forgot the password. Once I tried to change my password, the system keeps saying the new password I put (the one to confirm my new password) doesn’t match. It’s been like this for a long while and I can’t acce...
SMARTWATCH PAIRING I've been with 3 for 10 years and want to add my Samsung smartwatch to my contract. 3 advertise smartwatch pairing for both apple and samsung smartwatches but I can't get the add-on. I get mix messages, the store I visited said 'y...
My phone got stolen and I'm in urgent need of proof of barring to claim from my insurance company. Despite reaching out to your customer service team several times, I still haven't received the necessary document. Every time I follow up, I'm given th...
Hi all I have received notice from credit agencies and bank that 5 new contracts have been set up in my name!. On calling THREE they are unable to use the reference numbers attached to the new direct debit mandates. These numbers are written by THREE...
I don't mind the occasional promotional message, but it is not unusual to receive several messages from Three each day. Please can somebody tell me where/how/if it is even possible to stop these? Where do I opt out? Thanks.John
