Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Data Roaming in EU

Could somebody please help?We are frequent visitors to Italy for many years and have never had a problem before, we travel at least once a month.On arrival last week once we started using data as usual we got a message saying 80% of fair use data use...

pegasus by Regular
  • 5127 Views
  • 5 replies
  • 2 likes

Split Port from EE

Hi,I gave 3 my pac code last Thursday (8th June) and it should of completed 9th but it look likes a split port and I can’t get 3 or EE to help, both are saying the port is complete but EE number is still active, when I call out on the 3 SIM card it s...

R1DDZ by Fledgling
  • 4095 Views
  • 6 replies
  • 0 likes

Proof of Usage

Terrible service from Three, if thinking of joining please beware. I am going to cancel my contract. When you take a SIM only contract with them, they do not ask for proof of purchase or IMEI number, then when you lose your phone  they request these ...

Log in

I can’t log into anything on the all or web browser I just get a red triangle saying something went wrong “ we can’t load part or all of the information right now, please try again later or contact help desk,” I’ve done this and the help was not even...

Awxrd02 by Fledgling
  • 984 Views
  • 1 replies
  • 1 likes

Thr

I have purchased 2 sims of three before 2 months. I requested customer service to not change my current number. But its changed already. I have my lebara card and the my current number is 07*********. But when I insert three sim, number automatically...

Best solution Data only

Just bought new data only sim for mifi. How can I check how much gb is left on card as I can’t receive text on a SIM data only card to set up on My3app 

Boatybob by Fledgling
  • 1562 Views
  • 2 replies
  • 0 likes