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Conversations

E sign

Trying to upgrade my phone , past credit check received air time contract then hit the three brick wall called the technical department who have a problem sending what the call the e sign contract, untill you get this and sign it you will not get you...

SteveR by Regular
  • 4658 Views
  • 5 replies
  • 3 likes

E-sign email

Anyone had problems receiving their e-sign email?  I received emails with device plan & agreement & one to say my order has gone through but that’s it. That was 2 days ago. been on chat & spoken to customer services & it’s still not resolved. I didn’...

Lmm72 by Regular
  • 14220 Views
  • 30 replies
  • 6 likes

Data Roaming in EU

Could somebody please help?We are frequent visitors to Italy for many years and have never had a problem before, we travel at least once a month.On arrival last week once we started using data as usual we got a message saying 80% of fair use data use...

pegasus by Regular
  • 5134 Views
  • 5 replies
  • 2 likes

Split Port from EE

Hi,I gave 3 my pac code last Thursday (8th June) and it should of completed 9th but it look likes a split port and I can’t get 3 or EE to help, both are saying the port is complete but EE number is still active, when I call out on the 3 SIM card it s...

R1DDZ by Fledgling
  • 4106 Views
  • 6 replies
  • 0 likes

Proof of Usage

Terrible service from Three, if thinking of joining please beware. I am going to cancel my contract. When you take a SIM only contract with them, they do not ask for proof of purchase or IMEI number, then when you lose your phone  they request these ...

Log in

I can’t log into anything on the all or web browser I just get a red triangle saying something went wrong “ we can’t load part or all of the information right now, please try again later or contact help desk,” I’ve done this and the help was not even...

Awxrd02 by Fledgling
  • 986 Views
  • 1 replies
  • 1 likes

Thr

I have purchased 2 sims of three before 2 months. I requested customer service to not change my current number. But its changed already. I have my lebara card and the my current number is 07*********. But when I insert three sim, number automatically...