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Conversations

Offer for long-time customer - is this legit?

I received a call today from 01156473601. The person said they were from Three and that as a long-time customer, they were offering to reduce my phone bill by 30% for the next 12 months. I didn't want to give my personal details so they hung up. Is t...

Rhiannon by Fledgling
  • 1507 Views
  • 2 replies
  • 1 likes

Unknown payment

This payment was taken from my bank today and it is not a contract of mine.  Three have confirmed this today.  I have been asked to provide evidence of the transaction on here.  I am now having to try and get my money back from my bank.   

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ljb1901 by Fledgling
  • 4363 Views
  • 2 replies
  • 0 likes

Carnt access my account

I have had my 3 sim for about 10 years. I now can’t get into my account, all I wanted was to find out how much credit I had left and wether it required a top up. I have changed the password but I’m being told that doesn’t match with the mobile number...

Lthoel2 by Fledgling
  • 1597 Views
  • 2 replies
  • 0 likes

Lost Voicemail Messages

Has anyone else had this issue… I had 2 new voicemail messages from yesterday. I logged in and listened to both, saving the first one by pressing 2. I went away and checked some info and then 10 minutes later logged back into voicemail to listen to i...

OurMobVP by Fledgling
  • 7059 Views
  • 1 replies
  • 0 likes

Best solution Adult content filter

Hi, I can’t find anyway of removing the adult content filter in the My3 app?anyone know how to do this?

a_ukboy by Active
  • 68452 Views
  • 20 replies
  • 0 likes

Data pack not added

I bought a sim with £10 voucher. Added the voucher. chose the option for the £10 Data pack at 14:31 on the 19th April 2023. Did all of it on 444Today 20th April 2023 received a text stating at 12:47 I’d ran out of cash!!!  I was at work and I know fo...

Voice mail turn off

I have tried to turn my voicemail off but what ever I try does not turn my voicemail off please tell me how do I turn my voicemail off 

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