Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

PAYG 180 days to keep account active

My balance hadn't updated after sending 2 text messages in December since the new website required re-registering in November. I contacted 3 by phone today and was told that you get given 2 free text messages, even if you don't top up your credit. Th...

Unblacklist my phone please 3

OMG. I am so angry with 3. PLEASE can someone from 3 help me via private message.Essentially I lost my phone, a samsung galaxy ultra s23 that I purchased from Argos, SIM free. About 3 weeks ago I reported the lost phone AND SPECIFICALLY ASKED FOR THE...

Login

I am sick and tired of trying to log on to my account to be told it is no longer in use and has been suspended 

Tomking by Fledgling
  • 1521 Views
  • 2 replies
  • 0 likes

Three Community festive period 2023

Hi Everyone, We hope you've all had a great 2023, and whether you're celebrating the occasion or not, that you have a welcome break over the festive period. The Community Support team will be working between 20th and 23rd December, but please bear in...

JonathanB by Community Moderator
  • 1815 Views
  • 2 replies
  • 0 likes

Greetings

Hi everyone,Sorry if I have posted this in the wrong place, but i just wanted to wish everyone a happy and safe Christmas and holiday season,Be safe everyoneRegardsHAPPYSMILER 

Anonymous by Not applicable
  • 1521 Views
  • 2 replies
  • 2 likes

Sim suspended

My pay as you go sim has been suspended. No text or email to tell me this was happening.i am in my 60s travel in Portugal. The three number is of course linked to everything nhs app banking etc. without that number I can get verification code by text...

Tifmac by Fledgling
  • 2632 Views
  • 1 replies
  • 0 likes