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New phone needed, but still in sim only contract

I currently am in a sim only contract using a phone that I bought outright a couple of years ago. It is becoming temperamental and I would like a new phone.Is it possible to take out a new contract, and keep my current number, while I am still in a s...

Receive the call while I am aborad

Hi,My phone number is linked to the door bell, and I am going to travel for 2months and want to only receive the phone call from UK to UK number while I am abroad(not in EU/UK, international country). I found the £5 monthly add on service, I just wan...

avocadot by • Fledgling
  • 1388 Views
  • 1 replies
  • 0 likes

Names on my account changed

Hi my name is Mr Tsotetsi I live in Coventry Stoke aldermoor Post code ******* number *** and date of birth is ********** I'm having trouble with your 3 members recognising my name on the account 

Mpho83 by • Fledgling
  • 1972 Views
  • 2 replies
  • 0 likes

Calls in Australia

A new customer, I bought the 16GB Data Pack, with Go Roam and I have activated, ported my number and set auto renewal. I arrived in Australia yesterday. I can call UK numbers, receive messages and texts and use my data allowance. What I CAN'T do is c...

KenC by • Fledgling
  • 1891 Views
  • 1 replies
  • 0 likes

Adult Filter - 3 mobile

Morning all I have requested the adult filter be taken off my account and I cannot access sites yet from my phone. When I search for them connected to wifi, they appear in the search but then it says 'this site cannot be reached'. When I search conne...

chlo123 by • Fledgling
  • 24100 Views
  • 2 replies
  • 2 likes

Brief Error message logging into account new account

Hi all,I joined Three last week and according to the shop I am on "the new system" I believe it is called "Fusion". During the signup in the store they managed to enter my email address incorrectly which caused all sorts of problems and took a couple...

G4HLF by • Fledgling
  • 2883 Views
  • 3 replies
  • 0 likes

Best solution Unexpected Charge

Has anyone else been charged randomly?I have recently been charged £5.92 from my bank account by Three.I have 3 numbers under my name with Three.- My personal Sim only contract (£20.90 per month) DD made on the 27th- My wife's phone phone and sim con...

SWalsh by • Regular
  • 7942 Views
  • 6 replies
  • 1 likes