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Hi there, On 04.12.2024 order 4***A new eSIM PAUG was confirmed. But on 17.12.2024 i received an email that 'your order 4***A has been cancelled, you'll be refunded within 28 days'. It's unfortunate, because I was going to use this card on my new iP...
I have recently upgraded a phone with a new sim plan for my mum. She wanted to keep the same number. This was done over the phone and at no point was it mentioned that there would be a new number attached to the new sim. When the phone arrived I had ...
What is the premium protection bundle
Hi when logging into my 3account, an authentication text is sent to the mobile phone of that account. However my son has the phone, I manage (and pay the account). Therefore would be more convenient for authentication texts to be sent to my own mobil...
Hi,I just wanted to check if this is an issue—my plan only has one data add-on option available now. I called customer support, and they told me that the only choice I have is the £25 unlimited data for a month.I used to have other options, so what h...
How do I set up a bill cap so I don’t pay any more than my direct debit amount? I can’t find where to do this in the 3 app
Hi FolksI’m on a monthly plan from 2013, which I’d like to stay on (Unlimited SIM/Data).If I go through the Apple Watch ‘Setup mobile service’ and add the ‘SmartWatch SIM Pairing 1M’ at £7/month - will it update/change my existing long term contract...
Hi, I wasn’t able to cancel my plan for my Ipad and now the company has kept on collecting the money for months now. Is there any chance I can ask for a refund for this? Thanks
Ive paid off my bill a few days before it was supposed to go out, now usually wouldn't some people think hey... there's no way 3 will take money out when they're supposed to if I've already paid the bill, right?They took it anyway, so i contacted liv...
I have been on direct debit which has been going well until I was billed twice this December ; on the 21st and 23rd. I want my money back, please.
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| Subject | Author | Posted |
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| a week ago | ||
| 3 weeks ago | ||
| a month ago | ||
| 02-03-2025 09:01 AM | ||
| 17-02-2025 01:14 PM |
