Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Direct Debit from PSN

HiIve had a direct debit come out of my account today for a larger amount than usual.  On contacting three they have said its for a PSN charge on my daughters phone. She is adamant she hasnt bought anything.  Three have told me to contact PSN directl...

45 per cent discount new year offer

Hi! Just got a phone call from three saying I am eligible for 45 percent discount on my contract for 12 months. They sent me few codes on my phone,and email, they had acces to all my details. But they sent me an email with a link to change my pasword...

Dumi by Fledgling
  • 359 Views
  • 1 replies
  • 0 likes

Impossible cancellation

Why is it IMPOSSIBLE to simply cancel a three contract? I spent 2 hours on the phone and live chat on 17 November 2024. I was passed from pillar to post, hung up on, had live chats dropped mid sentence to the point where I ultimately gave 30 days not...

ANGRrrrY by Fledgling
  • 628 Views
  • 8 replies
  • 1 likes

PAC/STAC HELP

I had a three contract in my mother's name, which has now ended, ive recently taken a three contract out in my own name and I want to transfer the number over onto my contract how do you transfer a three number to a new three number? 

Abproc92 by Fledgling
  • 401 Views
  • 2 replies
  • 0 likes

Fraud

How do I get my stolen money back from these crooks if they refuse to speak to me? 

Jobby by Fledgling
  • 291 Views
  • 2 replies
  • 0 likes

Incorrect billing

I’ve cancelled my paramount plus subscription it still being charged for it. Not to mention the paramount plus service/my account has stopped so although I’ve completed the forms to cancel it twice I’m being charged for it after the second month of c...

TasG by Fledgling
  • 400 Views
  • 2 replies
  • 1 likes

Why don't I have a December bill?

I got a message on 22nd Dec saying I was at 85% of my data and another message today (29 Dec) saying I've used 100% of my data.My billing dates are around 26 of each month so my data surely should have reset? I can't have used 100% data in 2 days? I'...

Order 4***A

Hi there, On 04.12.2024 order 4***A new eSIM PAUG was confirmed.  But on 17.12.2024 i received an email that 'your order 4***A has been cancelled, you'll be refunded within 28 days'. It's unfortunate, because I was going to use this card on my new iP...

Newto3 by Fledgling
  • 398 Views
  • 2 replies
  • 0 likes