Accounts and services - Get support for Three services

Successful credit check (twice) but unable to hit the "continue button"

Hi there,I went to upgrade my device as the plan was coming to an end and I passed the credit check, read through a bunch of info and hit "i agree", etc, was told to download something but was unable to do this, then when it came to finalising the or...

Phishing telephone call from 3

I was contacted today by a person purporting to be from 3 (my service provider ) on telephone number 020 **** ****. They asked for my email address after stating that I need an updated sim to work on the 5G network. They then sent a request to change...

Somone trying to contact me

Hi someone is trying to contact me with the following numbers I will provide he was asking how much I pay monthly and if I wanted a upgrade. Please get back to me asap and let me know if anything pops up 03333381001 - 01*********

Unpaid bill

Hello, can you please answer me such a question, for some time I have been receiving messages from a PDCS goods collection company, it is called... as if I have a debt to you, namely from your company I have never received any message or should I rec...

Customer services

Is there a specific number for customer services as I would like to speak with them and not an automated number puncher! Thank you

Unrecognised Bill

I have two 3 phones which I pay by direct debit and the accounts are up to date. On my last Experian Credit Report an unpaid bill has appeared which I do not recognise and which has impacted my credit score. I am unable to make contact with 3 and th...

Sim

Hi. I’ve been with three for 4 years now. I recently finished my contract with an iPhone14 and upgraded to the new iPhone16, I realised I preferred my old phone and gifted the 16 to my girlfriend. Can I keep using the same sim card I’ve had for the l...

App broken?

After the recent upgrade to the app it's useless. Trying to make a device plan payment getting constant server errors. It then told me my balance was over £8000 in credit. Just hanging or taking ages to load. Do they even bother to test it? The call ...