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I need to talk to a 3 representative but s as m struggling!!!!! Anybody know a diff number to get through 

Best solution Switch number

I’d like to share some positive feedback for Jes at the Three store in Wolverhampton. Jes recently helped me change my phone number, and the whole experience was excellent from start to finish. He was professional, friendly, and very knowledgeable, m...

Sitarz by Fledgling
  • 664 Views
  • 1 replies
  • 1 likes

Best solution Galaxy Watch Ultra LTE - 403 Forbidden

Another Saga with three....Finally got my mobile plan on my galaxy watch for it to work for 10 months then suddenly stop for no reason.Phoned up they had no idea why. Then escalated it to another team who essentially said they would cancel it and onc...

Magoo9 by Fledgling
  • 1166 Views
  • 3 replies
  • 0 likes

Best solution Bill email has changed and looks like a spam

Got my monthly bill this morning but it's changed from previous months. They is no amount shown which it always did. It looks suspicious but I'm unsure who to contact to check.. everything else looks similar.. Although the bold text in the middle of ...

Close account

My mom passed away how do I close her account because I’m getting no where when I ring up

Julie56 by Fledgling
  • 527 Views
  • 2 replies
  • 0 likes

Best solution Suspected scam

I have just received a call from 020 **** **** from someone pretending to be Three, explaining that due to the merger with Vodafone my sim will be deactivated and needed personal details to be shared to send me a new SIM card. Please, warn your custo...

AG1 by Fledgling
  • 623 Views
  • 1 replies
  • 0 likes

Having an awful time trying to activate a new iPhone...

I found an amazing deal via the BLC website for an iPhone 16 and 150 Gb data for £27 p/m on a two year contract (3 years on phone £19 Phone + £8 contract p/m), but was told in store and via customer support they couldn't match this deal, even though ...

Nickh by Fledgling
  • 752 Views
  • 1 replies
  • 0 likes

Bitdefender

After adding Bitdefender to my account I received a email from 3 to say welcome, but know link in the email.Yes I'm registered with 3, been customer for month and half.Thanks in advance.

Best solution I've been scammed from someone claiming to be from three

I've been scammed by someone claiming to be from three. I received a call offering me a slightly reduced monthly price for 12 months because I've been a long time customer. I wasn't particularly bothered by the reduced price but I went along with it,...

BJC1992 by Fledgling
  • 1595 Views
  • 4 replies
  • 0 likes