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Can’t access account (2 account numbers)

I have 2 accounts, I’ve cancelled my main Pay Monthly account, however I have another account with a 2nd SIM card that I need to cancel. I can’t access that account on My3 nor the Three App. I used logins under the 2 different numbers however the acc...

Lorsz10 by • Fledgling
  • 864 Views
  • 3 replies
  • 0 likes

Not account owner

Had nothing but issues since joining three , firstly I could only log into the app and not the website, and the response I got from customer services was if you can use the app you don’t need the site. then a few days later I could no longer log into...

Dlloyd83 by • Fledgling
  • 783 Views
  • 5 replies
  • 0 likes

Best solution Phone saying 80% of data used

I have had an SMS saying 80% of my data has been used, but my phone and 3+ say I have 5GB left of my monthly allowance (I'm on a 8GB plan)!Is this a known error?

Best solution Upgrade

How long do you have to have a sim only with 3 before you can upgrade without the fees of an early upgrade

Stopping notifications

I am constantly bombarded by Three Community Notification Updates for a topic I am no longer interested in, but I cannot find anywhere I can unsubscribe. How can I do this?

Fraudulent debits

I have paid off my devices and find out they are still taking money out of my direct debit. I went instore and they confirmed this isnt right. Rang customer service and they fobbed me off with a complain which they closed within a minute. Been with t...

Best solution apple watch ultra 2 with roaming in egypt

Hiim travelling to egypt in september and am trying to find out if i buy the 14-day Go Roam ATW Extra pass will it work with both my phone and watch?iphone 13 and a ultra 2the work brilliantly in the uk allowing me to leave phone at home and just rel...