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Conversations

Roaming add on

I want to add on £12 7 day roaming but it doesn’t give option to select start date. I therefore assume that if I buy it today the 7 day period only activates when I land abroad? (I want to buy today - activate from 4th if possible) 

Emmap1 by Fledgling
  • 324 Views
  • 1 replies
  • 0 likes

Not receiving calls from other providers

I was with o2 for the last couple of years and decided to switch to Three on Monday.after providing my PAC to three and switching fully from o2 to Three. I am unable to receive any calls and msgs from other providers such as EE, gifgaff, o2 etc. plea...

Kholoud by Regular
  • 1215 Views
  • 6 replies
  • 0 likes

Best solution Apple Watch

Hi I’m looking to get an Apple Watch and see that you have to get the pairing which is free for 6 months or you can get a 1 month for £7 does that mean after the month you’d only pay for the watch and not for the pairing as you could cancel it before...

chat advisor useless

i tried talking to someone on chat, starting at 11.51am today and all the useless advisor managed to do was verify my account in 34mins then he/she started to ignore me, talk about customer no service, and this was cause i got an email and text about...

bt542000 by Fledgling
  • 668 Views
  • 3 replies
  • 0 likes

Billing

Hello,I need help with my billing. I have no idea why I am paying so much for my phone every month. 

Sending messages to premium rate numbers

Hello.I have tried to send a message to a premium rate competition number this morning but it's not allowing me to send. I have set the messaging app permission to 'always allow' for premium messages but I still get the "not sent. Check options" mess...

Ryan92 by Fledgling
  • 544 Views
  • 2 replies
  • 0 likes

HG3 device payment on bank statement

Hi both my wife and I are three members. I have the above payment coming out of my bank account as well as my DD as I have a tablet that was on offer.On my wife's account she has the same but yet she only has a phone. For the past 5 months an extra 1...

Music123 by Fledgling
  • 1383 Views
  • 1 replies
  • 0 likes