Add on expiration date
I have an unactivated 30 day add-on in my queue that says it expires on 15/9. Does it expire automatically on that day or 30 days after it is activated? Thank you.
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
PARENTAL BLOCK
PLEASE PLEASE REMOVE THE BL,OCK FILTER THING I TRY CRAD ENTER, IT NOT WANT MY CARD I OPEN A LIVE CHAT IT BASICALLY TOSSED ME OUT THE THREE APP? THE PASSWORD ARE NOT GOOD FOR US I HAVE WASTED THIS ENTIRE MORNING
Three+ Presale tickets
So I can't seem to get the Three+ presale tickets reward, I've looked into it and it says to message 'PLUS' or 'MUSIC' to 51020 but that comes up with an error so can't send to that number and I can't find the presale tickets reward in my three+ app....
Problem cancelling add ons
Hello, I need help cancelling an add on. There is no option to do so through the App. I've seen that this is a recurring problem from these chats. I tried to do it last month and got charged, it will renew tomorrow again and I have no control over it...
setting up call forwarding..
I have iPhone 12. In the past I have gone into "phone" and set "call forwarding" to my skype number, no problem.Can't do it now. Can it be done remotely? very annoying, I have good wifi but can't receive calls ,,, grrrrrrrrrrrr. yes i can make them ...
Data is not activated
I am an international customer who uses prepaied sim.after i used up all of my 5 gb datas, I did 'add-on' twice a few days ago.so i can see my history that i paid on my three account. but i cannot use my new data at all.i think my new data is not act...
Billing for sharing contact details via text
Hi.if I share a contact number/details with another person via text. Is this a text message? Or a ‘usage message’ charged at £0.65?I’ve a couple of instances where I’ve shred contacts with my brother (don’t know who his mobile is with, and he’s on An...
Best solution Scam calls from people claiming to be 3
Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for...
Crazy data usage
Had my phone since May and with my old plan i never ever used my 8gb allowance, i started a new plan on August 26th and from then to now i have somehow used 21gb.....has anyone else had this problem, i do not stream anything or download anything and ...
Bought a sim card from third party provider and they shipped it to someone's else's address
I bought a sim card from Fonehouse and they said they had cancelled the sim card but they haven't and I'm still getting charged for someone else using the sim card. I went to the Three stores about it and they couldn't do anything about it and the on...
