Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
My contact ends on the 24th August I have got a new contact with 3 but I want to keep this number I have had it 20 years, if it can’t be put on to my new contract, can it please be sent to me as a 3 pay as you go sim hope to here back very soon, I do...
Took my SIM card out to clean , because I was getting a NO SIM CARD INSTALLED message, and I’ve somehow lost the SIMim only on PAYG but I don’t want to change numbers, can I get any help? I have a spare PAYG sim that hasn’t been used
HiMy phone has been stolen over a month ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.I have contacted three 5 times!! That's right, 5 times and I still have yet to receive this informatio...
I have qty 5 physical devices (qty 5 sim cards) however qty 11 direct debits from my Bank account, each having its own account number. after spending all day on the phone talking to support, and a Store it been established that this was due to upgrad...
Does anyone know how I can log into My 3 account (either online or via the app) using a number which is for my 4G broadband device? Since the SIM is in the router and not a phone, it can't receive texts but every time I try to log into my account, it...
I have tried setting the spending limit to an amount in both the app and my3 website and each time I get a message…Great news, the spending limit of GBP 0 that you requested is now active. If you require more information please call 333 or, if abroad...
My bill for the month of June 2022 was extremely high. I still can’t see the bill online. Spoke with helpline and chat line who promised to send me a copy of the bill for the month of June 2022 - on three occasions. No email arrived!! Not even in sp...
Unlimited data and calls plan, settings on account say UK and abroad as per the instructions.Checked before travelling and it says it's included in allowance.https://www.three.co.uk/support/roaming/ireland#paymonthlyWhy charged £51 in less than 18 ho...
I’m currently in Jersey, UK, and am happily using my data and text allowance from my auto-renewed pack without a problem. But when I try to make calls to any number (including landlines and private residences) it does not work and requires me to add ...
I used more data than usual one month so bought a 1gb add-on which I now can't turn off and get charged every month. How do I deactivate this scam so I'm not charged every month until I change provider?
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