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Current bill

I’ve just returned from holiday and want to check what charges for data I had while I was abroad on a cruise  on the 3 app it shows my current bill but it seems to only go to 27th May  how can I find out what has been spent up to today’s date eg a ‘l...

123Fran by • Fledgling
  • 747 Views
  • 4 replies
  • 0 likes

Address for Three

Hello all,I'm writing a letter to Three regarding a bill. It's not a dispute or a complaint. Can anyone tell me the address I should send the letter to?Thanks so much

Best solution Contract upgrade

I stupidly messed up my order! Instead of upgrading to a 'sim only' on my current mobile number, I made a mistake and got an new sim that has a new number, I stupidly put the new sim in my phone. Can I still cancel on the cooling off period?

MG21 by • Fledgling
  • 659 Views
  • 1 replies
  • 0 likes

Best solution Data auto renew pack not working

Hi, I have a data auto renew pack that automatically renews but for some reason I checked my app and it says I have no allowances. When I check my packs it says the 30 GB pack is active. How can this be fixed ?

AshK123 by • Fledgling
  • 951 Views
  • 1 replies
  • 0 likes

Can’t pay my bill

I can’t pay my bill no matter what I do! It won’t accept any card I put in and now they have cut off my services and cancel my contract!!! Their system physically won’t let me pay it and I can’t seem to make a complaint. How is this legal? I’ve tried...

Refused new phone due to failed credit check

I am currently facing the same problem as many others on here, I've been with 3 for about 8-9 years and never had any problems upgrading however this time I was told I've been refused due to credit check despite the fact that the upgrade was only £1....