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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Best solution Roaming in Lanzarote

I recently changed my contract to a 24 month unlimited sim only plan. I get 56 days roaming in Europe subject to the fair use policy. I see from my plan I use 1 of 56 available passes every day I use data while I’m away in Lanzarote but am puzzled if...

alan1406 by Fledgling
  • 527 Views
  • 2 replies
  • 0 likes

Best solution Merging accounts

I am the main account holder my 2 daughters have phones I pay for and I want to merge their numbers onto my account. I was told I need separate emails for each number as security…. I have tried to merge my daughter’s numbers to my account without suc...

LisaW by Fledgling
  • 651 Views
  • 4 replies
  • 0 likes

Three +

Why doesn’t the Three + App recognise my number ? I can’t seem to use the app ? Any ideas ?

LisaW by Fledgling
  • 391 Views
  • 1 replies
  • 0 likes

Upgrading & number

Contract runs out in a few days and looking to renew my device and contract prefer to stay with three.Sadly deals from 3rd parties on the three network are by far cheaper than what I'm being offered.Can I order from them and port my number?

Patters by Fledgling
  • 493 Views
  • 3 replies
  • 0 likes

Trying to change card used for recurring PAYG payments

Cant find the option to change which card is used for recurring PAYG paymentsI have logged in on the website, mobile version of the site and the app- the option to manage payment doesn't show up under any.My app options are " My details"  (contact in...

jgclay by Fledgling
  • 458 Views
  • 1 replies
  • 0 likes

Phone upgrade

Had a call and email from Three yesterday, advising i could upgrade early as a VIP with no upfront cost, is this a scam? 

Betts by Fledgling
  • 248 Views
  • 1 replies
  • 0 likes