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Best solution Basket

I was looking at my three app and noticed something in the basket. I didn’t look carefully and just deleted it, assuming it was an upgrade I had been discussing with support a few weeks ago. Now I’m wondering if every month the amount I pay is added ...

PJG2025 by • Regular
  • 1013 Views
  • 1 replies
  • 0 likes

Roaming nightmare

Currently in spain from uk, cannot get internet access without wifi. Data roaming selected. Have got data passes but can’t access internet

Cannot view my queries

Very frustrated with Three and been having lots of issues. Every time I spend hours on customer support chat they send me an email saying the issue was raised and a ticket has been updated.1. Cannot click the link in email - firefox blocked it as mal...

EJ_Kuosa by • Fledgling
  • 1011 Views
  • 2 replies
  • 0 likes

Canceling a upgrade

I upgraded my account last night about 7pm by mistake I have been trying to cancel but I am getting nowhere I went on chat and was getting sent to one department after another eventually after over 2 hours trying to get it sorted I was told to try ag...

Jim0712 by • Fledgling
  • 707 Views
  • 1 replies
  • 0 likes

not good from three sales?????

my plan is up for renewal so I started looking and saw a iphone 16 128 gig storage, upgraded to 158 gig data/month unlimited phone and text plus some benefits. for my iphone 12 ive been paying a few pence over £38/month while this deal came in at a f...

Declined text payment

Hi, I have just tried to pay for something using the text service where it charges me £5 but it was declined. also, I have cancelled my broadband hub and have received an envelope etc to send it back, can you tell me why I need to do this when my con...

Three

Someone called me today and pretended to be a three employee, I don't know if it's real or not, I think it's a scam. The phone number is: 02*********

Petrisor by • Fledgling
  • 822 Views
  • 3 replies
  • 0 likes