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Conversations

data share apple ultra 2 set up

i cannot get my apple ultra 2 watch to connect to mobile services, when trying to initially set up i receive a 403 forbidden message. My watch is paired to my phone. Can anyone advise on this issue. 

Scotsim by Fledgling
  • 949 Views
  • 3 replies
  • 0 likes

Minus on credit after changing broadband

I recently changed broadband twice within 10 days. After the second change, my account has a negative balance, and so far, it has deducted bills from that credit. I'm not sure if it's a mistake or if I shouldn't be worried. It's my first time changin...

sunnyday by Fledgling
  • 621 Views
  • 2 replies
  • 0 likes

Request to Disable Auto-Renew and Remove Credit Card

 Dear [Support/Customer Service],I am contacting you because I would like to disable the auto-renewal on my account and delete my credit card information. Unfortunately, I am unable to do either, as the system displays a message saying: "You can't do...

Benoit by Fledgling
  • 1011 Views
  • 3 replies
  • 0 likes

Daily roaming charges on old sim only contracts

Hello I took out an Advanved Unlimited Data ULD Min24M in 2020. I'm out of contract but it just ticks over. Ive never had to pay daily roaming fees when abroad because they were included in my plan. Can you confirm if this is still the case. Thank yo...

Upgrade

I can't get an upgrade, I have 4 if not 5 contracts I pay in time ,my device contract ends in October,just because my credit score is low I can't get upgrade with a difference of £20 from what I have been managing to pay....Three has to do something 

Smokeyy by Fledgling
  • 727 Views
  • 3 replies
  • 0 likes

Can’t access account (2 account numbers)

I have 2 accounts, I’ve cancelled my main Pay Monthly account, however I have another account with a 2nd SIM card that I need to cancel. I can’t access that account on My3 nor the Three App. I used logins under the 2 different numbers however the acc...

Lorsz10 by Fledgling
  • 1291 Views
  • 3 replies
  • 0 likes