Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi, I received calls from what appeared to be from three online promotions.........SCAM.....they use numbers like 0204 5064838 or 0203 9713038. emailing from info@threeupgradation.sound so convincing, no upgrade delivered and £30.00 taken from my ba...
Hello three has took 2 payments from me this month i paid through the app on the 18th of january they took another payment on the 22Th i have contacted them and they said i had to wait a few days it has been over a week and a half and still not refu...
I’m an existing customer but I’m not able to access my three + rewards account. I forgot my password and tried to reset but I get an error message “unauthorised number”. I’ve tried contacting Customer Services multiple times - is someone able to he...
I ported my number out of Three today as got a better deal elsewhere, was wondering does the entire account get closed, so what I am trying to get at is will I be able to use the email address on another account in the future.I ask this as I cannot u...
I have recently return to three but was unable to re-register or log in using my old email addressWhen I tried to login in, it will state that your account is closed.When I tired to re-register, it will say someone is already using the same details r...
I have been waiting for proof of usage for 20 days now, service team says that they are having some problem with sending .gmail's.When I received the paper one, date was wrong on usage, so companies doesn't accept it. So again start from scratch. Exp...
I didn't chose to upgrade this year, due to the utter stupid upgrade prices so instead opted for a new contract, still on 3. (Was half the price of the upgrade I was offered)Now I want to add the new number to the my3 app, BUT that's where the issue ...
I suffered a cyber attack on my iPhone and my desktop computer. I eventually traced the problem with my phone at least to malware that was hiding on my 3 SIM card. So I have removed the card. What should I do now? I had about £40 - £45 in my 3 accoun...
Hello, I got a call from 07********* about upgrading my contract and getting the new iPhone 15 pro max for £38 a month and they asked for my card details , I’m unsure if it’s actually three or a fraud? They emailed me as well from an email : promotio...
Has anyone just had an s24 from 3 and recycled their old phone to claim the 240 pounds extra trade in .if so how. I went on 3 recycle and it just offered me 83 pounds for my s21 .how do I claim the 240 extra Thanks
