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Proof of Usage

I was mugged and my device was stolen, and my phone insurers require a proof of usage from Three in order to process my claim for a new phone. I have requested a proof of usage from Three more times than I can count now and I am going in complete cir...

CBush221 by • Fledgling
  • 347 Views
  • 1 replies
  • 0 likes

Dpd

I have the Google.pixel 9 arriving in 2 days but have nothing yet from dpd confirming this order,is this the norm?

Overseas data roaming

In Malaysia at the moment and can’t get data roaming activated. On pay as you go and the 3 website and tech support are not very helpful.any suggestions?

Quite a lot wrong

 Two chips came with my new phone. When I registered with my Apple ID. The chip was PAYG. The DOB won’t edit and says 1901 for my year of DOB. My pay monthly deal isn’t an option for the registration. The Apple ID is locked to the bogus registration.

Help with refund of account balance

Hello, I need help with receiving a refund of my account balance. Last month I brought a new Pay As You Go Sim with the 100GB Auto Renew Data Pack for £13.50 a month. I stupidly thought I needed to set up the auto top up myself but didn't realise it ...

Lies

Bought a data pass for 3 day whilst abroad. Three website suggested the specific package, but spoke to three customer service and they said it was wrong. They expected me to pay for a new pass, and for the pass which was wrong.After several messages ...

xJen by • Fledgling
  • 342 Views
  • 1 replies
  • 0 likes

Data pack active but no allowance

I baught a sim card with preloaded datapack . But when i try to make calls or use mobile data says no allowance . Now on my three account it says in add ons there is an active datapack wont even let me buy another.(not that i want to ) .Cust service ...

Saged by • Fledgling
  • 409 Views
  • 1 replies
  • 0 likes
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