Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Disappointed and angry customer

Three network are the worst company both for etiquette and for their network services. I am fed up with them. I have a contract which ended and when you ring them to cancel they refuse and force you to stay with them. Also they use foreign Labour. I ...

Best solution Aatish

Hi, Is there any one who can help me?I would like to bring to your attention some ongoing issues I have been experiencing with my current contract of my smartwatch pairing. It has been 17 months since I initiated the agreement, with just 7 months rem...

Aatish by Regular
  • 1848 Views
  • 4 replies
  • 0 likes

Frankie

I've cancelled my home broadband in january, returned the device, and i was STILL charged for £105. I used live chat with an agent 3 times (!) and i still haven't received a refund. I've been told on the 7th of april that the refund is on it's way, 7...

Cafe Nero Code

Trying to claim the Cafe Nero code. First of all it says that an error has occurred, try again or look at FAQs. Come out of the app, try again and it says the code has already been claimed!! There is no code there for me to use so where has it gone?!...

Shaaric2 by Fledgling
  • 1220 Views
  • 2 replies
  • 0 likes

Cineworld tickets

Hello everyone... As I was late to check the app all the tickets say they are gone. Just wondering if anyone has a code for Cineworld they aren't using that I could have today ? Much appreciated 

3 call is it a SCAM

Received a call from 01 number Shrewsbury stating my existing contract will remain at the same price with no mid contract price increase for the remainder of the plan. Did not agree with the information being told so call was ended. I believe this wa...

Lindy by Fledgling
  • 952 Views
  • 3 replies
  • 0 likes

Service

I spoke to the contact center at Three and had a conversation with a representative team regarding a proof of usage. He was unhelpful and insisted that I provide proof of purchase. Even though I provided them with the proof of purchase, Three claimed...