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Conversations

Roaming in Hong Kong and Japan

Hi guys, Roaming question, can't figure it out, sorry!I've got Three Advanced 100GB, start date 25/05/2021Is roaming included for me or do I have to pay?'Go Roam chargesIf you joined or upgraded after October 2021, depending on your plan, you’ll have...

Saby by Fledgling
  • 599 Views
  • 2 replies
  • 0 likes

Value airtime 24M convert to E Sim

Hi I have a 24 month Value Airtime contract and pay for a phone separately, I am getting a work mobile soon and would want to convert this contract to an e sim and gift the device to someone else. So that I can have my personal number and work number...

Wp173 by Fledgling
  • 357 Views
  • 1 replies
  • 0 likes

Charge to bill service

Can someone tell me why I keep getting an error message when trying to charge to bill on Xbox. It worked a few weeks ago but not now

Slinky85 by Fledgling
  • 321 Views
  • 1 replies
  • 0 likes

RIP off charges abroad

Hi is there a cheaper way of using your phone abroad I am on holiday in turkey and am being charged £5.83 a day that’s over £40 a week that’s more than my monthly contract. If there isn’t a cheaper way I will be looking into other networks in January...

Twiggy60 by Fledgling
  • 334 Views
  • 1 replies
  • 0 likes

Bills

My contract is finished in October.and three send me bill after finished the contract 

Muj25 by Fledgling
  • 382 Views
  • 1 replies
  • 0 likes

Alternative to 7726 for reporting texts?

Does anyone know if there's an non-short code alternative to the 7726 number for reporting texts? The problem I'm having is that the texting app I use insists on using the country code (+44) in front of numbers that it pulls from the Contacts app.. T...

AndrewP by Fledgling
  • 393 Views
  • 1 replies
  • 0 likes

I need to check my add-ons have been removed

Hi. I added an add-on to my account last month so that I could make a one-off international call, and I want to make sure this has been removed from my account so that I am not billed for this again. How can I check this?

MattBM by Fledgling
  • 280 Views
  • 1 replies
  • 0 likes

Is this a scam?

I have received emails from several people recently, forwarding "Please sign your Device Plan Agreement" emails that they've received from Three. I think these people are being scammed.The emails were sent to promotions@3***.comI own the domain 3***....

jefff66 by Fledgling
  • 571 Views
  • 1 replies
  • 0 likes