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Top up/data pack not going through

Bought a data pack as previous had expired, now all day I've been without data and when I go onto the app it says "Another action is in progress on your account..." Talking to the chat bot is beyond frustrating as never understands what I'm trying to...

Conormac by • Fledgling
  • 709 Views
  • 2 replies
  • 0 likes

Says Spend limit hit but never used it

Hi can you help me please, I can't access three pay .. so like buying an app on the Google play store or using boku etc, I tried the chat but it's a robot and just provided a couple of links, one of which said spending limits .. so I clicked on it an...

Contract Cancelled Still being Charged

I cancelled my contracts back in October 2023 - one was for a phone contract, the other for a tablet. I have recently noticed that Three have still been taking money for the tablet contract despite me cancelling, I attempted to call customer service ...

DRiley by • Fledgling
  • 2005 Views
  • 5 replies
  • 0 likes

Frustrating With three

I had a frustrating experience with Three network. I went to a Three store to buy a SIM card, and they kindly suggested a tablet plan for £12. I purchased the package, which included a tablet with a 10GB SIM card. However, after I started using it, t...

Tharani by • Fledgling
  • 768 Views
  • 1 replies
  • 0 likes

Scammer using my number?

Hi all, I have received 4-5 calls over the last few weeks from different people and one business saying that I've called them so they're returning my call. I do not know the people so I assume scammers have taken my number and are somehow using it to...

DJChoice by • Fledgling
  • 881 Views
  • 1 replies
  • 0 likes
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