Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

NEW PAYG.png
StephR by Employee
  • 3975 Views
  • 0 replies
  • 9 likes

Pay As You Go Auto-renew from Cash Credit

Good afternoon,I have had a thought and was wondering if it doable and possible for Three Pay As You Go customers to be able to auto-renew their Data Packs from their cash credit?At the moment (for me anyway) I have to add my Data Pack manually, but ...

Anonymous by Not applicable
  • 2218 Views
  • 6 replies
  • 0 likes

Tried cancelling account on numerous occassions

Hi   My daughter Shannon called and got through after a very long waiting time and tried to cancel her UK tel number 07********* as we live in Guernsey and the contract does not suit the island.  She was told as I Jennifer Brown was the account holde...

Black friday

I got an email i can upgrade early this week no fees normally june ( been a loyal customer 7 years now)  so i fancy the s23 128hb ,its 22 a month for 3 years just for the phone with free buds and £100 cashback ,then £17 a month for unlimted sim over ...

Yellow by Fledgling
  • 479 Views
  • 1 replies
  • 0 likes

No Human? Can’t sign into My3

I got a message to say that I have used all data plus spend cap. I Terrie to log on to My3, but we now have to reregister. Fair enough, but I have no access to the email I used decades ago to register.So cannot use the app to help, or even to get Liv...

Best solution Problems with reregistration to the new MY3 system

 Try to logon to my mobile account yesterday on my laptop and was notified that my PAYG number has been moved to the new my3 system. I followed the instruction but failed to reregister with the email I originally used to register my mobile number. Er...

How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Most liked author
Top solution authors