Accounts and services - Get support for Three services

Adult content filter not off properly

Issue is after having the adult content switched off for a while I now want it back on. So I rang up Three to turn it back on, they did then it stopped working shortly and the filter was on but shows as off on my account.I rang back up and the adviso...

BEWARE! FRAUDELENT ACCOUNT SET UP USING MY DETAILS

Hi,My mental health is at STAKE here! I have had 3 three mobile accounts opened using my details and nobody is helping me get them closed. I don't know what to do...I have been a victim of fraud whereby a third party company approached me via my lyca...

Not sure if my order is coming or not

any insight would be helpful, thank you

Cancel adds

I want to cancel my adds on

Cancel contract

Good afternoon, I leaving the country. I would like to cancel my contract(07*********) and I would like to save my phone number. Maybe you can give me some advice how is better to do?

Billing

Keep sending me bills for a phone I’ve never had WHY

cancelled old three account but getting bills saying i owe money

I cancelled an old 3 account (i got a new one through a deal at work) and have paid all money that i owed to them at the time. they assured me it was cancelled and i didn't need to do anything. a little while later i get letters saying i owe money fo...

How do i convert credit to data allowance. I can see the credit in my account but dont know where or

I can see my credit but I cannot see an option to convert it to data allowance. Can anybody point me in the right direction

Fraud Screening Issue

Trying to upgrade since 24/07/24 both via the App and Live Chat.I cannot do this in store as I do not have valid photo ID, so that’s why I’m trying to upgrade via the App.I have been with 3 for absolute ages.Everything has gone through all apart from...

Upgrade done no device recieved

Hi,Did an upgrade on 29/06 and all went through. For whatever reason device was not sent although I have all documents (contract etc) I have been trying to chase costumer service but they say - wait, it's all in processOn 26/07 Direct Debit payment f...

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