When my old sim contract was finished I was given the option to upgrade - I took this and upgraded to a new 24month contract. However the old sim was not replaced! So I have been paying an extra rolling contract for the last 4 months. I have called m...
Hi - I wonder if anyone can offer me any help or advice! My iPhone 11 has suddenly stopped receiving calls and making calls too. WhatsApp is working. This fault/problem is intermittent but is happening more frequently. I’ve checked obvious things lik...
Trying to buy credit and add ons ,,I go through the whole process but then it says This card is not working ,try another one ,I have tried three bank cards all with plenty of funds but will not accept any ,,I now have no credit even though I bought a...
I have a mobile contract for my son, with a basicl plan of £10/month that is enough to get in touch with me. The problem is that if he runs out of data (about 8GB) he goes to his Three mobile app and purchases a Boost add on that is billed to me.How...
I choose 120 GB plan with unlimited voice and messages service and it's working for one month today it's over, but I didn't get the renewal message and data for next month. What should I do, recently I switched my number from lebara to three because ...
What happened to THREE? Used to be a great network with great customer service. All long gone.Yesterday I received a message saying my top up failed, due to lack of funds. I knew I had funds, so I checked on the diabolically bad App…. On the ...
I terminated my contract in February 2024 and paid the penalty on May 24th.So I thought there would be no payments after June. However, on June 24th, 13.81 pounds was paid from my account to Three. my question is as bellow1. Is my contract still ongo...
