Devices

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Still waiting for a replacement tablet after 6 weeks !!!!!

So as a customer I ordered a s9 plus Fe tablet, after being with three for a while. I already have 2 iPhone 14's on contract.I work for the ambulance service so as you can imagine I work long hours and was looking forward to my tablet. When it arrive...

Zte Mf286d 3g/4g blinking blue

I have recently bought the ZTE Mf286d to give Internet access to my new flat. It is set up but the 3g/4g light is flashing blue non stop. How do I get it to stay blue and connect?

£250 trade in

How does the trade in deal work do you get the cash straight away? 

GAZ by Fledgling
  • 1227 Views
  • 2 replies
  • 0 likes

Phone installment

I missed my direct debit phone installment how can I pay again?

Amisha by Fledgling
  • 1145 Views
  • 2 replies
  • 0 likes

Device plan

I want to ad a device plan to my account 

Valentin by Fledgling
  • 1110 Views
  • 1 replies
  • 0 likes

Upgrade delivery date confusion

On 28/06 I placed an upgrade request and paid for Saturday delivery, this didn’t happen as the system did not send me the e-sign document so I had to have this resent (after being told to just cancel and re-make the order) and told that this would al...

Purple13 by Fledgling
  • 2223 Views
  • 4 replies
  • 1 likes

Upgrade Stuck at Submitted

Hello, I attempted to upgrade my phone on the 26th of June however I missed a call at 20 to 8 which I afterwards found out was a fraud check. Due to me not answering the upgrade was cancelled and I was referred to the fraud department. I then tried a...

iPhone 15plus

Hi my SIM card won’t work in my new iPhone 15 plus 

Mac2107 by Fledgling
  • 989 Views
  • 1 replies
  • 0 likes

Best solution Data allowance

I use a standard PAYG with no data package or bundle and top up when necessary. Does this include any data allowance ? 

John14 by Fledgling
  • 1235 Views
  • 1 replies
  • 0 likes