Devices

Hello. what can I do?

yesterday I upgraded to a phone. iphone 15 128gb. I paid £60 upfront but I don't see it in my account. at upfront it shows 0£, how is it possible to pay 60£ and it doesn't show in my account? I think I was lied to, who stole my money?? I went to the ...

Xbox Won't Connect

I've had 3 mobile broadband for over a year and had no issues with my xbox connecting to the router or xbox live before. Now out of the blue my xbox will connect to the internet but refuses to connect to some of the Xbox live services, saying that bo...

Where is my Pixel 8 order?

It is already 12 October which is the release day of Google Pixel 8 but I still haven’t received any email or SMS from Three and DPD about my order and delivery.It is very disappointing that Three UK is not delivering the phone on the release day whi...

No network connection in Jammu, India

Hi all, I was told when renewed my pay monthly contract earlier this year that I would not have any trouble using my phone abroad in Jammu, India, as go roam was active. However, I have received no network related messages and even on checking for ne...

Photo I.D delivery

Hi, I’ve just ordered an upgrade online but I have just noticed that photo ID must be shown when the phone is delivered by DPD. I don’t have a drivers license and have only just applied for a passport. Has anyone else had this issue? I’ve never been ...

Apple Watch won't pair to Three

Having the same problem as everyone else on here. Tried resetting Safari history, updating the app. etc. and get the "field missing" error. Does this actually work for anyone as this seems ridiculous! Why do you offer the service if it doesn't work? ...

E53305 - Absolutely Zero Resolution

I have made countless phone calls, had dozens of webchats, emails etc, I've even replied to posts on here. What will it take to resolve this issue? Today the Smartwatch pairing plan that I cancelled last month as a last ditch effort to fix this, has ...