My iphone was stolen on 4th June and reported to Three the same day. My insurance company asked for proof of usage for which was provided by Three after I sent the proof of purchase on 23rd June. The POU shows the phone as being blacklisted. The insu...
Hi there,I transferred the number I've had for over 20 years from a Business Account to a Personal Account. When the switch was due to happen my service on the old number went down. I tried installing the new personal sim but that also cannot receive...
So I’m looking at taking out a plan for an Apple Watch. I don’t think I need a pairing plan as I’m happy to use Bluetooth/Wi-Fi like I have done for years. is it possible to just take the plan to buy the watch and not take a plan too?
Hi, I have a smartwatch pairing plan and recently unpaired and removed my Samsung watch as I’ve switched to Apple. It now won’t let me add the plan to my Apple Watch as says “There’s a problem. A device is already paired” . I’ve tried Live Chat 6 tim...
I’m hoping to buy a smartwatch and have been researching which watches are supported by Three. Is it only Samsung and Apple Watches that can be paired with my phone through Three? I can’t find the price on the website for Smartwatch Pairing plans. I ...
Hi - new member hereI joined Three 8 months ago and at the time I signed up, I was asked if I needed a 4G or a 5G simAt the time I only had a phone capable of 4G so chose the 4G optionI've now upgraded my phone to a 5G ready phone so my question is w...
Hi,I spoke to the contact center at Three and had a conversation with a representative named Steve regarding the theft of my phone. I requested Steve to cancel my SIM card and deactivate the stolen device. Unfortunately, Steve was unhelpful and insis...
