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Phone installment

I missed my direct debit phone installment how can I pay again?

Amisha by • Fledgling
  • 1179 Views
  • 2 replies
  • 0 likes

Device plan

I want to ad a device plan to my account 

Valentin by • Fledgling
  • 1153 Views
  • 1 replies
  • 0 likes

Upgrade delivery date confusion

On 28/06 I placed an upgrade request and paid for Saturday delivery, this didn’t happen as the system did not send me the e-sign document so I had to have this resent (after being told to just cancel and re-make the order) and told that this would al...

Purple13 by • Fledgling
  • 2316 Views
  • 4 replies
  • 1 likes

Upgrade Stuck at Submitted

Hello, I attempted to upgrade my phone on the 26th of June however I missed a call at 20 to 8 which I afterwards found out was a fraud check. Due to me not answering the upgrade was cancelled and I was referred to the fraud department. I then tried a...

iPhone 15plus

Hi my SIM card won’t work in my new iPhone 15 plus 

Mac2107 by • Fledgling
  • 1029 Views
  • 1 replies
  • 0 likes

Best solution Data allowance

I use a standard PAYG with no data package or bundle and top up when necessary. Does this include any data allowance ? 

John14 by • Fledgling
  • 1284 Views
  • 1 replies
  • 0 likes

No delivery confirmation.

Hey, I was due for an upgrade for my contract which I upgraded yesterday at midnight, I signed everything I needed to and the order went through and recieved order confirmation but no information about delivery or collection. On the account it shows ...

nxzwy0 by • Regular
  • 3077 Views
  • 5 replies
  • 1 likes

Best solution Pixel 6 to pixel 8 cashback

I have just upgraded from pixel 6 to pixel 8. The advisor told me that I would get £200 cashback for my pixel 6, through a recycle scheme. However, when I go through the the steps to recycle, there is no mention of this. Is anyone aware of this schem...

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