Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 7098 Views
  • 11 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3549 Views
  • 2 replies
  • 3 likes

Best solution 5G coverage

Currently evaluating whether or not it's worth my while in purchasing a 5G capable mobile phone. I live in the York area of England and many of my friends and relatives have 5G mobile phones but it seems the three network is yet to roll out the 5G se...

alanlw by Regular
  • 3542 Views
  • 4 replies
  • 0 likes

Network issues with Three

I have experienced quite bad coverage recently both indoors and outdoors when travelling which is quite annoying.I usually used to  receive an email from Three about any planned network disturbances in the area but not in the last  few months.I was w...

Pepi by Regular
  • 4948 Views
  • 6 replies
  • 2 likes

Best solution 5g yes or no

Hi all ,was wondering what’s 5g like as still on 4g and wondering if it’s much better 

Best solution 5G issues

Hi folks, I’m lucky enough to to have a 5G phone but find it isn’t that stable when using it. I have noticed it will start on 5G and be super quick then it will slow and change back to 4G or 3G. I’ve tried speed tests and got well over 300mbps downlo...

SimonD by Regular
  • 2000 Views
  • 1 replies
  • 1 likes
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