Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Good Morning I am currently in Saudi Arabia and I am using my three mobile there. The thing is someone from the uk tried to contact me whilst I am there but they couldn't reach me. the thing is it is for a job interview and I have to do the telephon...
Hi.I’ve been having a problem with my voicemail for over a week now, every time I try to access it I get the following message “your voicemail has been restricted, please call customer services”I’ve spoken to numerous people several times a day for o...
After the upgrade, will it matter that I have an old SIM card -- from the time 5G was not yet heard of? I would like to benefit from 5G, but keep my old number at the same time. Can I just swap SIM cards and use 5G, or have to use a new one, which co...
Hi, I've just changed over to three from giff gaff, I've brought my number with me which got transferred today, everything seems to be working fine but when people call me it comes up call failed on their phone, I can call them but as soon as they tr...
Hi, I bought a 3 Sim as my area (Cambridge, CB3) is shown as having 5G coverage, - and so is quite a lot of Cambridge. Three 5G claims to be 'up to 500 megs download', which is pretty spectacular! However, I don't get 5G at my home address and althou...
Hi, my currently on holiday in Fuerteventura, Canary Islands, because I don’t get free roaming with my 3 sim only plan I decided before I left as I had data left on my smarty sim i use in my iPad to divert my calls from my 3 sim to the smarty sim, al...
I live on a boat in Saltford Marina between Bath and Bristol. I am 72 and my 3 mobile is my only phone and my only internet. For nearly 2 weeks the internet has been so weak and erratic has to be unusable. Also calls either fail of are cut off mid fl...
My phone isn't working at all.I can't get through to 3.
Hi. I'm currently in california, and can't use my phone at all. I've checked roaming is on on my account (and I've used it abroad previously pre pandemic) and that the data roaming switch is on on my phone (a Google pixel 4a). My phone just says 'no ...
My partner and I have no signal on the London Underground Jubilee Line between Canning Town and Westminster despite this being available previously. We both use iPhones. I also have a work Vodafone iPhone (same model) which has full signal and mobi...
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| Subject | Author | Posted |
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| 2 weeks ago | ||
| 2 weeks ago | ||
| 27-11-2025 05:28 PM | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM |
