Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32502 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11378 Views
  • 2 replies
  • 4 likes

Sim upgrade

I have been with three a long time, I had unlimited everything, then I was advised I am only using 4-5 gigs a month so I moved to sim only 12 gigs which is plenty but every month I am getting near to my limit. My data ran out a couple of days ago so ...

Kevb55 by Fledgling
  • 547 Views
  • 1 replies
  • 0 likes

Bad network connectivity

My network not working properly in must places and all my family and friends got same problem.can I cancel my contract or do some thing about my coverage network please?

Al331 by Fledgling
  • 505 Views
  • 1 replies
  • 0 likes

Best solution Three and Vodafone

I have read online that the Vodafone and Three merger will be completed in the first half of 2025.What would happen once the merger is complete? Will it be one company? Will we be able to use each others masts? Will we get merged features like having...

Anonymous by Not applicable
  • 10422 Views
  • 7 replies
  • 0 likes

Best solution porting issue

Himy number was due to port in to three (payg sim) from lebara today, however it has not happenedmy lebara sim is fully active and receiving calls and texts to the number I am trying to keepmy three online account shows the number i want to keep. and...

4G but no data

Hey - anyone got full 4G but no data/apps??works fine on wifi and tethering so not the device

Bingo147 by Fledgling
  • 490 Views
  • 1 replies
  • 1 likes

Issues Receiving Codes After Porting to Three from Lycamobile

I am writing regarding an ongoing issue I have encountered since porting my number from Lycamobile to Three. I have not been receiving the necessary codes (such as verification codes or other essential service-related codes) after the porting process...

Arsalan by Fledgling
  • 1270 Views
  • 3 replies
  • 0 likes