Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 32582 Views
  • 25 replies
  • 3 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 11396 Views
  • 2 replies
  • 4 likes

Missed calls

I keep getting calls from people saying they'd had a missed call from my number, which, they haven't, I've not called anyone. Are these just scams? 

Vyx by Fledgling
  • 1029 Views
  • 1 replies
  • 0 likes

Three rewards app

So got an update for this app today and not I can’t login, won’t accept my login details asks me to register for the app, try to do this and get a something went wrong message and taken back to login details, just wondering who three are using to cod...

Possy67 by Regular
  • 937 Views
  • 1 replies
  • 1 likes

iPhone 16 Pro order

Hi everyone, I ordered my upgrade to the iPhone 16 Pro on 24th September and frustratingly was given a delivery estimate of 31st October….. I’m a bit concerned however that I’ve heard NOTHING since then….. it’s still showing on my orders in my accoun...

Best solution Upgrades

Upgrade cheaper data 

Bimala by Fledgling
  • 1814 Views
  • 3 replies
  • 0 likes

is it possible to get information on the health of individual masts?

I use an App, Network Signal Info Pro, to get information on which mast I am connected to and the signal strength.It's useful. A year ago I was able to get a partial rebate on my contract for 3 months running because I was getting intermittent and po...

dbk by Regular
  • 1459 Views
  • 3 replies
  • 0 likes

4g

what you been using Nokia 8800 that ain't ready 

renewal problems

what's wrong with 3 bot its commodore 64 or something??? seriously?臘

how long

Hello, I have a phone number, how long will it take for my phone number to be cancelled if I don't pay?

Not good signal !

Really bad network , can't even load my emails !!Calls are also cutting, dont know what is the issue with Three Network? Not good signalI have restarted my phone any times, but it is still there!  

Doncella by Fledgling
  • 724 Views
  • 1 replies
  • 0 likes