Network

Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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How to ensure your phone is ready for the 3G switch off

We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity;   1. ...

JonathanB by Community Moderator
  • 6985 Views
  • 11 replies
  • 2 likes

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 3533 Views
  • 2 replies
  • 3 likes

Standard Voicemail Greeting

Does anyone know how set up an automated voicemail greeting? I don’t want to record my name, I just want the generic message. 

MCSN31 by Fledgling
  • 5356 Views
  • 2 replies
  • 0 likes

Register

HiMy phone is being compromise, and i have been locked out of my own phpne this is all wrong disturbning, sad for the perspn doing this inside three network or outside i need help to register my phoe. Thank you B Reid

Brenda by Fledgling
  • 1172 Views
  • 3 replies
  • 0 likes

Three PAC to EE encountered problems....

I received a PAC code from Three to give to EE. I tried to access the EE online form and the PAC from Three isn't matching the first 3 letters on the form. In addition, when contacting EE I was told that they've encountered problems trying to port my...

LJones76 by Fledgling
  • 840 Views
  • 2 replies
  • 0 likes

Data Roaming in the USA, what are the best options?

Hi I have an SIM Unlim Data ULD Min on a 12 month contract,  and I am travelling to the USA on Friday 5/1/24 until Wednesday 10th January. I want to be able to use unlimited data for email, social media, instagram my photos. What is the best value op...

SJMC by Fledgling
  • 3003 Views
  • 2 replies
  • 0 likes

Call barring settings

 Call barring us on for all incoming calls. Won't let me turn off, tried in WiFi and data, also VPN on and off. Screenshots attached. Need help as can't sign in to bank app :'(

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Call forwarding to overseas number

I want to set up call forwarding to a non UK number because I will be travelling and using a phone with a local number but I still want to receive any calls to my UK number. I have an iPhone 15 and am on a pay monthly plan. When i turn on call forwar...

Chuakh by Fledgling
  • 1606 Views
  • 4 replies
  • 1 likes

Unable to re-register on three

Hello I am unable to register again on three app because I forgot my previous email which I used before but this time I want to update new. Kindly help me  so i can add some other service plans in my current three sim.thank you 

Garima3 by Fledgling
  • 592 Views
  • 1 replies
  • 0 likes

Best solution Voicemail

How long are voicemails stored? Is it 14 days if not listened to, and 7 days if you do listen to them?

PAYG to Monthly Contract Number Transfer

I recently purchased a Three contract SIM with a view to transferring my existing Three PAYG number to it.  However, I was told that there's an on-going issue with Three's systems which prevents this from happening at present.  I checked with Three c...

mtatte by Fledgling
  • 3248 Views
  • 6 replies
  • 0 likes
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