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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...

Add on trouble

Hiivd been trying to buy an add on for days. Won’t even give me the option on app. When I try on website - It says order complete but then data doesn’t appear. I’ve cancelled and tried many time. tried to call - can’t get through to anyone. Tried liv...

Roaming in Andorra

Is there a roaming add on that covers Andorra?Neither EU or AWT/EU reference this location

Balqissa

Pay as you go is not exasperating my account I need help with opening my old account

Can't use data abroad

Landed in America yesterday and still can't get online without WiFi. Data roaming is on, spend cap set to unlimited and can't data roam. Tried adding a Rest of the World data pack and that won't work either. Weirdly it's listed in my add ons as costi...

I bought an Add-on but I don't have unlimited calls?!

Hi there Three,I appreciate your time to solve this issue for me:Ok so after a month of trying to log into my Three account, since this 'system update' 2 months ago, I have finally been able to log in.But now I have another problem.I topped up £10 - ...

Travel to Thailand

What do I need to purchase for the most cost effective usage for 2 weeks in Thailand ?

PAC code

Tried to get a new plan, and I was asked get PAC so I texted PAC to 65075 according to the instruction on the website https://www.three.co.uk/shop/addons, then 65075 asked for my DOB, both texts were charged additionally but it didn't give me PAC.Thi...

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