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Conversations

Help with paramount plus

Hi there so I have received my activation link I click it and it comes up with three options sign in , sign up or sign in with partner I click on partner it only says apple TV no three anywhere even when searched so I go back and sign up with the sam...

Jaym by Fledgling
  • 493 Views
  • 5 replies
  • 0 likes

Add on not working

I have paid £20 for an add on,I have received a text confirming I have 14 days of unlimited Internet but it now keeps telling me I have none,this is within just a few hours of paying

Paul2e by Fledgling
  • 143 Views
  • 1 replies
  • 0 likes

Messages from three

Hi I’ve been sending messages through WiFi to my daughter through WiFi but she’s getting alerts from my phone saying I’ve sent a picture message does anyone know how to turn this feature off 

Lea7X by Fledgling
  • 298 Views
  • 2 replies
  • 0 likes

Paramount Subscription link

HiI set up an Unlimited Complete SIMO 12M last week which came with a year of Paramount +. The sim is for data only and is now in a tablet secreted in a vehicle. I have received all paperwork via email for the contract and Direct Debit but no Paramou...

Service number cap

Hi, I'm trying to call a service number (09...) But keep being told that this call is chargeable and I've reached my spend limit. Three agents checked it, upped my limits but it still not working. And everytime agent disconnects me when they can't of...

Agnem by Fledgling
  • 253 Views
  • 2 replies
  • 0 likes

Can’t cancel existing add-on

I can’t purchase add on because I keep getting “you already have an active add on”there is no place in the app to cancel it, what kind of app is this?

laman by Fledgling
  • 194 Views
  • 1 replies
  • 0 likes

'One month unlimited data boost'

How long does it take for the 'one month unlimited data boost' to become active? I've paid the money and yet my account hasn't been updated and my phones still not working.Any help would be greatly appreciated! 

sparrow by Fledgling
  • 376 Views
  • 2 replies
  • 0 likes

Concern Regarding Limited Data Add-On Options

Hi,I just wanted to check if this is an issue—my plan only has one data add-on option available now. I called customer support, and they told me that the only choice I have is the £25 unlimited data for a month.I used to have other options, so what h...

Gopi_22 by Fledgling
  • 337 Views
  • 1 replies
  • 1 likes