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Conversations

Best solution upgrading phone with watch contract

Hi, I am looking at upgrading my phone that ends this month, but I have a watch contract linked to it that doesn't end until September. If I upgrade my phone now, I am assuming my watch will still work as normal as it is linked to the account rather ...

RB91 by Fledgling
  • 561 Views
  • 1 replies
  • 0 likes

Roaming charges

I recently went to India and enquired about roaming charges before I went. All I could see from Three was I was ‘all-set’ to go roaming as I had a pay monthly account.when I arrived I found I was paying £7 per day roaming charges. Also, my phone was ...

I desperately need to reactivate my old number

I am on a phone contract and recently decided to change my number back in November. My phone then had to be repaired and now I can't log into my email address which is very important. As it was set up on 2-step verification. Without access to this em...

Upgrade stuck after credit check accepted

I have been trying to upgrade my phone for weeks. The app said it was possible to upgrade so went through the process of completing the upgrade whilst paying the £145 upgrade fee as it is a slightly early upgrade. It all went through fine and the cre...

Help with paramount plus

Hi there so I have received my activation link I click it and it comes up with three options sign in , sign up or sign in with partner I click on partner it only says apple TV no three anywhere even when searched so I go back and sign up with the sam...

Jaym by Fledgling
  • 1434 Views
  • 5 replies
  • 0 likes

Add on not working

I have paid £20 for an add on,I have received a text confirming I have 14 days of unlimited Internet but it now keeps telling me I have none,this is within just a few hours of paying

Paul2e by Fledgling
  • 266 Views
  • 1 replies
  • 0 likes

Messages from three

Hi I’ve been sending messages through WiFi to my daughter through WiFi but she’s getting alerts from my phone saying I’ve sent a picture message does anyone know how to turn this feature off 

Lea7X by Fledgling
  • 571 Views
  • 2 replies
  • 0 likes

Paramount Subscription link

HiI set up an Unlimited Complete SIMO 12M last week which came with a year of Paramount +. The sim is for data only and is now in a tablet secreted in a vehicle. I have received all paperwork via email for the contract and Direct Debit but no Paramou...

Service number cap

Hi, I'm trying to call a service number (09...) But keep being told that this call is chargeable and I've reached my spend limit. Three agents checked it, upped my limits but it still not working. And everytime agent disconnects me when they can't of...

Agnem by Fledgling
  • 450 Views
  • 2 replies
  • 0 likes