Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Where have all the moderators gone? People are asking questions that only someone from 3 can answer and some have been waiting for days.Is it possible that 3 have realised that the 3 community was so late to the party, just take a look at O2's, they...
sim card not working, i can't top it up
Hello,My phone was stolen a few weeks ago and I've been trying to get proof of barring to give to my insurance company. I've been been in touch about 5 times now asking for this. Every time I'm told it'll get to me within 72 hours and, of course, it ...
Hello Recently i brought new mobile phone from apple store but unfortunately i forgot to add mobile phone insurance and I'm three mobileCustomer so it's possible to add insurance in your company
Get my fone back on was paid
HiToday my number from ee transferred over to my new 3 phone. I can send and receive calls but I can't send or receive text messages. Strangely the messages come through on my old phone, which I can't understand, as there is no network with ee anymor...
Have been on a 12 month sim only deal now for 6 months and tried to upgrade to a handset which was declined. You’d think with being an existing customer I’d be allowed a handset deal.
Hi,When I made this monthly subscription to Three, one of Three employees told me that outside the UK I will be charged £2 for each day I use these services. (In romania)I stayed 14days, that means £28, but now in my app is more then £34... I specify...
So, I upgraded yesterday via the app. All said next day delivery, if ordered before 8pm. I completed the order in the morning. Just double checked my confirmation email, to see that the delivery date is for the 26th October. My new contract begins on...
I’ve had to use an O2 SIM in my phone when I’ve been staying with family where Three has no signal. I’ve come to get my Three SIM to put it back in my phone and it’s gone! I can’t find it anywhere. How do I replace this and do I have to pay to have i...
