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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3587 Views
  • 0 replies
  • 9 likes

Data rollover

I would like to suggest to Three to think seriously to introduce data rollover like ID mobile, Virgin media and many other networks. Three has the bandwidth and can afford it. It will make a huge difference to sales with minimal load on the network.

moods by Active
  • 1794 Views
  • 5 replies
  • 0 likes

Order

Is anyone able to help with an order? We are in a new build estate and postie is struggling to find us. I simply want to add a note on the order to deliver to show home.Tia

oSlapz by Fledgling
  • 769 Views
  • 1 replies
  • 0 likes

Roaming charges

3 want to change my plan (pre October 2021), so they can make a daily charge for overseas roaming. Customer service in this issue is USELESS!!What “benefits” do 3 offer their loyal customers? NONE!!

Coverage

Please sort out the weak and fluctuating network coverage in PO8 9UF Kind regards Dean

Failed Porting

Does anyone know why porting a number to Three has failed 4 times in a row? I'm at the end of my tether trying to sort this out with Three customer services!

Jayz by Regular
  • 1668 Views
  • 3 replies
  • 1 likes

Three Customer Service via App or Phone

Three customer service I don’t want to upset anyone hear but my biggest Gripe with Three is it customer service phone line. The Quality of the line is still very poor for a mobile phone company The time it takes to answer a call is still to slowThe L...

Free EU roaming

Eu roaming charges seem to be very much on the way back for UK customers. As many of us in the UK will now be returning, or thinking of returning, to international travel as covid restrictions ease, is it time for government action on this to compel ...