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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3665 Views
  • 0 replies
  • 9 likes

Robbani

Hi any one help me about this issue I think three network is totally fraud now because 3 months ago they send 2 SIM card my name contact but I don’t know how is possible without my permission they make contact my name then I call them and tell them a...

Robbani by New member
  • 16 Views
  • 2 replies
  • 0 likes

Bill confusion

I’ve been cut off although I have paid my bill. I have a direct debit set up and can see on my online banking the payment has successfully gone through. I rang 333 and it states I owe money but I don’t?

M201 by Fledgling
  • 63 Views
  • 1 replies
  • 0 likes

LIVE CHAT CLOSING A CHAT WHEN I ASK TO LEAVE THREE.

Useless home broadband for months I want to leave due to pitiful speeds, tried live chat which offered improvement completed by October! then chat closed. I want to speak to somebody from three broadband!!!! This is insulting how they treat customers...

1826 by Regular
  • 144 Views
  • 3 replies
  • 0 likes

Breach of Privacy!

So just found out yesterday that Three have been sending personal emails from themselves, that should have been sent to me, to another email address that isn't mine for the past few years!I live in the UK, what are my options?Watch your backs with Th...

Late payment

Currently closing the online bank I used for my direct debit. Moved everything over to another bank but completely forgot about my phone. Direct debit was due on 02/05/24, but bounced. Paid balance in full on 07/05/2024 once I realised. Will this be ...