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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3668 Views
  • 0 replies
  • 9 likes

We’re having some problems

I haven't been able to log into my three. I've tried several different devices, I've tried wifi and mobile data, I've also tried incognito mode and other browsers

Best solution Unlock code

I have confirmation that I own my 5g hub and it is not owned by three so why do I need a pin to get into it, does anyone know how to unlock the router from three especially when they do not own it

Dazzar by Established
  • 3394 Views
  • 6 replies
  • 0 likes

eSIM for US iPhone (update

I visit the US regularly and plan on purchasing a iPhone 14 Pro while there. As most know the US model doesnt accept physical SIMs.Are Three able to provide eSIMs yet? If so, can I get an eSIM and keep my current pre-BREXIT plan?

richmoo by Fledgling
  • 1270 Views
  • 3 replies
  • 0 likes

Where have all of the moderators gone?

Where have all the moderators gone? People are asking questions that only someone from 3 can answer and some have been waiting for days.Is it possible that 3 have realised that the 3  community was so late to the party, just take a look at O2's, they...

sc1999 by Local celebrity
  • 1210 Views
  • 3 replies
  • 1 likes

Proof of barring

Hello,My phone was stolen a few weeks ago and I've been trying to get proof of barring to give to my insurance company. I've been been in touch about 5 times now asking for this. Every time I'm told it'll get to me within 72 hours and, of course, it ...

7Jade by Fledgling
  • 1362 Views
  • 3 replies
  • 0 likes

Mobile phone insurance

Hello Recently i brought new mobile phone from apple store but unfortunately i forgot to add mobile phone insurance and I'm three mobileCustomer so it's possible to add insurance in your company        

Pac code not fully worked

HiToday my number from ee transferred over to my new 3 phone. I can send and receive calls but I can't send or receive text messages. Strangely the messages come through on my old phone, which I can't understand, as there is no network with ee anymor...

Pb_tb by Fledgling
  • 5516 Views
  • 4 replies
  • 0 likes