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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Can't see my billing details when logging into account

I have been unable to access my billing details on my 3 login via app or desktop for almost 4 months. Called and spoken to numerous people, still no resolution. My account is set up as user/owner, with "me" as the owner, and also "me" as the user.  I...

BMad by Fledgling
  • 248 Views
  • 2 replies
  • 0 likes

No e sign document !! Awful service

Was told to wait 3-5 hours for the e sign document to come through after upgrading today and still nothing!! After all the horror stories I am reading about on here and no e sign documents and failed credit checks because of this issue that three hav...

Sick of Three

4 credit checks, all passed, 4 emails confirming the order, 8 PDF documents and 2 texts asking me what I think of the service. Still no email with a PDF Esign document, wait 72 hours and if you don’t get the email we can cancel the order and do it ag...

ML by Fledgling
  • 225 Views
  • 1 replies
  • 0 likes

Dpd

I have the Google.pixel 9 arriving in 2 days but have nothing yet from dpd confirming this order,is this the norm?

Stop calling me

Ok so I am with 3 already and received an invite to take another line out with 20% discount. Never missed a DD in 5 years of payments, Credit File is 768 so good. Application turned down and I received a marketing call asking if I was interested in j...

Kman72 by Fledgling
  • 201 Views
  • 1 replies
  • 0 likes

Yet another customer who can't make a return

I, like many many other customers here, am caught up in returns nonsense. I cancelled a handset a month ago during the cooldown period, and was told to wait on a jiffy bag. No such bag has ever arrived.Over the last few weeks I have made two phone ca...

R_Harv by Fledgling
  • 189 Views
  • 1 replies
  • 0 likes