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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Unknown charges

Last month I got charged 40 £ stating that I have bought coins on tiktok using my three pay ( I don't have tiktok account) this month just received text that I purchased coins form some app worth 40£. I complaint to three last month which was of no u...

Three trade in scam

I upgraded to a new phone and was promised a competitive trade in price through the three trade in program. I was offered an additional 200 on top of what they valued at so thought I would take them up in the offer. I sent my old phone back after I h...

Active Three Pay fraud

My phone was stolen in November and the criminals used my 3 sim to set up a fake Google account. Then then have spent 200 pounds on my 3 bill through google Pay. 3 have said multiple times that the spend cap will stop this. Goggle say that as it is a...

Trade in no payment

I recently purchased a Honor magic 7 pro as there was a trade in offer for £360 enhanced trade in, I opted for this, I received the bag and posted it out a couple days later I received confirmation payment would be made within 3-5 working days this w...

Jade1 by Fledgling
  • 336 Views
  • 5 replies
  • 1 likes

No refund from Three

I entered into a 24 month plan for an Iphone 14 pro max back in December 2022. The contract should have ended last November 2024. Three continued to bill and now they refuse to refund me for the extra three months I paid. When I tried to have a conve...

Mort24 by Fledgling
  • 267 Views
  • 3 replies
  • 1 likes

mad4mobiles scam on data only sim in router

some how mad4mobiles scam got the phone number inside a three router and has been charging £4.50 a week for the past 7 weeks on my account.i rang the number to cancel it from my landline but its automated message says there is no premium services att...

Saftek by Regular
  • 406 Views
  • 2 replies
  • 0 likes

Best solution Fake calls from THREE

I am getting calls from 'THREE' 07********* and emails from promotion@threeuk.services offering new SIM only contract that is too good to be true - Don't be fooled 

juanst74 by Fledgling
  • 279 Views
  • 1 replies
  • 2 likes

Best solution Scam calls

Has anyone received calls where the screen is showing " Sweets for you " yet when you answer it's someone claiming to be from Three. There is actually a web page for sweet shop with same name and number. 01*********

Fraud: Fuse Forge Games

Since November 2024 three has been adding to my monthly payment amount so when I went to their office to complain I was told it was cos of fuse forge game I signed for. I never signed up for any game  this sound so ridiculous and fraud to me cos when...

Jide by Fledgling
  • 526 Views
  • 5 replies
  • 0 likes