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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3880 Views
  • 0 replies
  • 9 likes

Heloo

this month my 2-year contract will expire and I want you to stop my contract. I have been with your company for 4 years and 3 contracts and I have not had any benefits with your company. I will change my company that knows how to respect customers an...

Petruta by Fledgling
  • 353 Views
  • 1 replies
  • 0 likes

Phone order

Hi , first of all my experiance with three is not so good. There is no proper way to get in touch with customer serivice directly or whenever you wanted.Now coming to the point I have applied for Phone in december 2022 at first i have recieved a comf...

Samsung trade in offer

Hi there I just got my new Samsung tab s9 ultra and there was a trade in offer with it for a garateed £200 but I have no idea how to claim this offer anyone know?

Whitey by Fledgling
  • 540 Views
  • 1 replies
  • 0 likes

upgrade promo for flip 5 disaster journey

ok i get the email offering a flip 5, guaranteed trade in of £300, zero early upgrade and a set contract rate with free ear buds ( woohoo).i had to respond by end of july. so i rang on 26th july to go ahead with deal as the web wouldnt let me in. app...

How do I make a complaint to 3

  I received an email with a good offer on Friday so today I decided to take it up so phoned customer services who then denied that offer existed and wanted to charge me £20 a month extra, so I made the 30 mile round trip to the store who also said t...

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Daveb42 by Fledgling
  • 1396 Views
  • 2 replies
  • 0 likes

Presale Tickets Not in Three+ app?

Hi. Some upcoming presales are not listed in the Three+ app at all.Please can you let me know what the process is?I can see info saying that the presale codes become available when presale opens but some are not listed in the first place even though ...

Three Mobile Network promotion team?

I have recently received calls for a very attractive promotion from this number 02** *** **** ( claiming to be the promotion team) and would like to check if it is a scam or genuine number please? Offer is for a new phone and renewal of my contract f...

Stouline by Regular
  • 7790 Views
  • 16 replies
  • 1 likes

50120 Code No presales on UK Three Plus App

Hi, I was waiting for a reward in the Three Plus App this morning fro pre sales tickets at 3 Arena, Dublin. I am a UK customer. I found a code I can send the text "Plus" to and then "Music" to receive codes but says message failed. Is this an Ireland...

Stormee by Fledgling
  • 1348 Views
  • 5 replies
  • 1 likes

Genuine/ scam call?

Hello, received call today from 01182114158.Is this a genuine promotional department or is it a fraud and should I somehow protect myself now?Thank you

Aya by Fledgling
  • 1821 Views
  • 2 replies
  • 0 likes
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