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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3732 Views
  • 0 replies
  • 9 likes

23 epic Samsung prizes

Hi everyone, I received an email in Feb saying that I won the 23 Samsung prizes which was amazing. I sent a reply email stating my name address and stuff like that. They haven't sent a reply email and I don't know when the items are being sent. Hope ...

Adam535 by Fledgling
  • 1429 Views
  • 5 replies
  • 0 likes

Best solution How do I stop promotional SMS messages from Three?

I don't mind the occasional promotional message, but it is not unusual to receive several messages from Three each day. Please can somebody tell me where/how/if it is even possible to stop these? Where do I opt out? Thanks.John

Skywaves by Fledgling
  • 2360 Views
  • 5 replies
  • 0 likes

Loyalty means nothing

I have been with Three network for over 10 years. Never miased a payment etc. I am coming to the end of yet another contract and wanted to discuss my options... needless to say i am absolutely disgusted.... I can get a better deal being a "new custom...

£150 Cashback Offer - December 2023 (Samsung S22)

On the 14th December 2023 I contact Three to take on an additional new device contract for a Samsung S22 256GB. When I purchased the contract there was a £150 cashback offer on the device after taking on the contract. After the first Month and 2 bill...

SWalsh by Regular
  • 1480 Views
  • 3 replies
  • 2 likes

Three credit

Worst service provider. I had a bad experience which is still not resolved.I have ported my Lebara sim to three during Black Friday sale with a fake promise made my store agent. He promised the gift card and will be activated after 45 days of purchas...

Sinju08 by Fledgling
  • 574 Views
  • 1 replies
  • 0 likes

Invoice for samsung macbook

Has anyone had any bother getting in invoice number required to claim the samsung macbook. I've been in contact with customer service chat 5 times and each time I was told they would get it sorted and an email would be sent to him. They said it was s...

Ringback tone as in the UK

Could you please let me know how to change or activate a UK-sounding ringback tone whilst I am abroad? I really don't think there should be a difference, but there is ( one is longer and softer and the other (UK) is shorter and harsher). It is the mo...

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