Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I've only received 30G ony plan and the sim I bought it says 60G I don't understand when o2 offer like90G and have better cover on my arse why I bother I'm so stressed please help
Hello, since January 16, 2024, I have a problem with the purchase and extension of adds ons for Pay As You Go (it shows £0 for the date, packages, the transaction is not possible), on January 17, 2024, I reported a problem at the three store in Norwi...
Hi. I have two data only "Internet with legs" sims, one in my car for on-the-go WiFi, and one in a tp-link M7350. Both of these sims have pre-loaded allowance of 24GB and an expiry of two years, I have been trawling round the Three website but I ca...
last week i bought a sim from the three shop, pre paid with the £35 unlimited data plan on, i was just wondering if it will auto renew next month if i have £35 of credit on before it runs out, or will i have to manually buy it again?
For some reason I am unable to apply any add-on via the app or website. The boxes for "add" are all greyed out and when I press on it it says "We can’t complete this action for <my number>". I managed to top up via the phone and then tried to apply a...
I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message "You are not authorized to change the services. Only the account owner is allowed to perform changes.'Anyone had this issue and got it fixed.Online cha...
Hi I have a question to ask. I ordered a 3 pay as you go SIM online. I used that sim for a few weeks and now I decided that I didn't want that number anymore and rang 3 customer service and they have cancelled that pay as you go number and it is no l...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I’ve had enough now. I am a new three customer who has been trying to register for an account for over two weeks now, before any mods reply and advise me to contact customer services via 333 or live chat I have OBVIOUSLY done this numerous times. Whe...
I have 4 pre-paid SIM cards for all my family.Should I open for each SIM card an account or create only one for all SIM cards?Thanks
