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Three app and website

Does anyone elses app just not load. Cant even log into my account t on the website either and eveb when trying to browse offers it doesnt work 

Impossible to top up

I have a pay as you go. I get a message saying my data pack will run out. I try the app, which tells me to download a new app. Which I do- when I click on account I get a blank page. when I click on top up it sends me to a digital assistant. When I a...

nizam1 by • Fledgling
  • 1271 Views
  • 3 replies
  • 0 likes

Payment

Hi, I try to pay my balance which is £10 per month but it doesn't deducted. According to the contract, my account shows should be reduced by 10 pounds every month but ln my account, I don't get reduced by 10 pounds on a time, but when they cut late, ...

Sukhmani by • Fledgling
  • 610 Views
  • 1 replies
  • 0 likes

Phone has been lost

My phone has been lost couple of days ago. As I did tried to find around but, unfortunately I didn’t find. It was late night and then early morning I called to insurance company and claim that phone which lost. And called to Three company and locked ...

07389131456 number claiming to be Three?

Has anyone received a text from this mobile number (07389131456) before claiming to be from Three? Today, a couple of hours after I used instant chat to communicate with Three on their website, I received a text from this number asking about a survey...

Roaming in Hong Kong and Japan

Hi guys, Roaming question, can't figure it out, sorry!I've got Three Advanced 100GB, start date 25/05/2021Is roaming included for me or do I have to pay?'Go Roam chargesIf you joined or upgraded after October 2021, depending on your plan, you’ll have...

Saby by • Fledgling
  • 1247 Views
  • 2 replies
  • 0 likes

Value airtime 24M convert to E Sim

Hi I have a 24 month Value Airtime contract and pay for a phone separately, I am getting a work mobile soon and would want to convert this contract to an e sim and gift the device to someone else. So that I can have my personal number and work number...

Wp173 by • Fledgling
  • 668 Views
  • 1 replies
  • 0 likes