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No delivery

Hello I have a question about my order I ordered an iPhone 16 pro max on October 9 with a new plan I still have not received information whether it will be there at all or maybe I will have to move to another company

Jedi by • Fledgling
  • 1327 Views
  • 3 replies
  • 0 likes

payment date

I want to change the payment date of these numbers to the 1st of every month, Not the billings date. 07*********/ 07*********/ 07********* & 07*********  

JTawake by • Fledgling
  • 1111 Views
  • 2 replies
  • 0 likes

No credit

I have over £60 on my account but I can't use it, every time it's saying no credit....

Best solution Name change on account

HiI have been trying to change my name on my account. I sent a response letter about 3 weeks ago and I haven't heard anything back.  Is there an email address I can email? Doing it by post is taking months. 

Help please

Hi does anyone know why my second phone doesn’t show up on my main billing or three account? Plus never been able to register for the app so never know bill amounts or data etc thanks 

Charlo86 by • Fledgling
  • 670 Views
  • 1 replies
  • 0 likes

Unwanted games being downloaded.

The Three app forced me to accept a service that installs games that I don't want.How do I stop this? I'll uninstall the app and tell everyone I know to avoid Three if there isn't a way to stop these downloads.

Paresh by • Fledgling
  • 987 Views
  • 1 replies
  • 0 likes

Upgrade, fraud error, wont let me pay 4.99 delivery fee

Been trying to upgrade for weeks, I get stuck and customer services also on the pay delivery fee, keep telling me it won't go through due to fraud error, I have tried 3 different banks all registered in my name and address same as my three bill. All ...

Clars by • Fledgling
  • 1246 Views
  • 2 replies
  • 0 likes

Failed credit check on upgrade

I've been a loyal customer with Three for a very long time - close to 10 years. I had the option on my Three account to upgrade early, so that's what I (tried) to do. I contacted someone on the live chat to upgrade, chosen the phone and airtime I wan...