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Login issue

Anyone else's got the problem when you login you should receive 6 digit pass code go forward and login but that code never arrives?

Genuine Three number or Scam?

Hello, I received calls from different numbers last week and today from these numbers saying that they were calling from Three promotional departments:  013138173800131381438301146979115016152414250130686621202081299424 are these numbers genuine prom...

Cancel eSim for Samsung Watch 6

Hi all,I have a Samsung Watch 6, this has the e sim activated but have had issues with it so want to cancel this from my account. I popped into my local store, they cant help, so I contacted 3 online chat and they suggested the following.Agent: Go to...

Flog1974 by • Fledgling
  • 1554 Views
  • 2 replies
  • 0 likes

Go Roam 7 day Pass

Hi AllGoing to Spain in march,do i buy the 7 day EU pass now or day before i set off for Spain,if i buy now does it just come in to play when i connect to a signal in Spain ?? and im there for a week which goes in to 8 days anybody know what i will b...

gavinpp by • Fledgling
  • 13501 Views
  • 12 replies
  • 0 likes

Appalling Kafkaesque Dealings with Three

  On Tuesday 13 February 2024 I contacted Three Customer Service both by phone and chat. I explained that I was not able to view my bills when I log on to the App or on the website. A very simple request, one would think.After around 50 minutes talki...

Sean2 by • Regular
  • 3937 Views
  • 9 replies
  • 1 likes

Paying for extra contact I don’t have

I upgraded my  2 daughters phones to contract phones as they was on a Sim only deal and needed new mobiles.  one of my daughters kept her old number. I’m now being charged for 3 phones when I only have two. I’ve tried to explain to three but they don...

Cowper by • Fledgling
  • 1170 Views
  • 1 replies
  • 0 likes

Missing 30gig

I've only received 30G ony plan and the sim I bought it says 60G I don't understand when o2 offer like90G and have better cover on my arse why I bother I'm so stressed please help 

Possible Identity Theft scam

Today I received a call from someone claiming to be from Three, offering to sign me up for a 45% discount on my bills. I went along with it, being careful not to supply information like bank account details. The caller didn't need this information as...