Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hello,I received this SMS from Three on 25SEP23:My Auto-Top-Up happens on the 27th of the month, and I got this SMS from Three on 27SEP23:The £10 Auto-Top-Up payment was taken from my credit card as usual on 27SEP23:However the Auto-Top-Up payment ha...
The 2 years contract has finished and they are charging money on the account. The contract expired in August.
I am new to Three, I joined via a 3rd party (Samsung Mobile Shop).My number was ported over from EE yesterday.I have installed the Three app, when I click "go to account" it asks me to register, so I put in my phone number, email address, choose a pa...
I want to but a 7 day roaming add on to start on the 12th October.I clicked on the link and it just went straight to 'Added' or something similar, So I removed it straight away.How do I buy this (7 days for £10) to start on a selected day, rather tha...
I was charged twice for the monthly auto-renewal. After that the system buying a 30GB add-ons by its own.Unable to access live chat as there's no operator available all the time.Dialing 333 does not get me to any human but recorder only.Anyone else h...
I can receive verification emails but NOT the ones for eSIM. I just decided to switch to eSIM today after getting the iPhone 15 pro max. Request and there is no email. Contacted online live chat and they tried sending for four time and also to a diff...
There is a bug in the payment page, at least from the mobile app. You can’t select a payment method.
I received my Three 5G Hub last Friday.I have tried numerous locations around the house and cannot get an acceptable or reliable signal.Hence I am trying to cancel the contract well within the 30 day cancellation period.I completed the online form 3 ...
Hello just wondering if anyone could offer some help, I currently have a pay monthly account which has reached the end of its contract and a new pay monthly contract (with a different number) which I am unable to access as when i try to log in I am r...
Hello, I joined three pay as you go a week ago. I tried to login my account but the app says I have not been registered yet. I tried to register but the register button does not work. I went to one of the stores and was told that my account was locke...
