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Conversations

Gabriela

I made the payment of the amount due of £50.30 on 1/04 and today the same duplicate amount was debited again you can reverse

Paying a Bill through Account Credit

Longish story short - after numerous attempts at getting a refund, Three finally credited my home broadband account by £48.16 in February 2023, after they failed to apply a spending-cap limit to my newly set-up account. Victory, I thought After recei...

5 Seconds of Summer three presale

I'm attempting to get presale for 5 seconds of Summer in Manchester. It says there is a three presale for this Wednesday but I can't see anything on the app. Three+ issues 10/11/2022 Three presale codes for concerts 

Samsung watch plan sharing

HI All Has anyone had trouble with 3 plan sharing to smart watch? My smart watch plan went live on the 7th April I've reset watch/phone and updated the app 3 times,Spent countless hours on the live chat only to be told my plan is live and to do the r...

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Mathew by Regular
  • 2357 Views
  • 6 replies
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Smart watch pairing on a samsung watch 5 LTE

Really disappointed that after purchasing a Samsung watch with LTE that three have told me I can't access smart watch pairing because it isn't currently available for existing customers. I have had my contract with three for over 10 yrs and never con...

Amy2709 by Active
  • 2884 Views
  • 7 replies
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Harassment

After an online chat with Three ( I have the transcript) it was agreed I would leave without penalties as it was inside the initial 28 days. A bag was sent to me to return the equipment ( I have the post office proof of postage and the proof of recei...

Prydd21 by Active
  • 3538 Views
  • 10 replies
  • 0 likes

Three pre-sale tickets 5 seconds of summer

Hi, ticket master is showing that there is three presale tickets available for the 5 seconds of summer concert, which go on sale on 12/04/2023. However, when I check the three rewards app I can not find the show listed at all. I am just wondering how...

Loyal customer

You gave a very expensive apple phone and contract to a fraudulent user on an old account. First I was aware was when I received the debt collection notices. You never even checked the address you sent the phone to which was never mine. Now after fai...

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