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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3616 Views
  • 0 replies
  • 9 likes

We’re having some problems

I haven't been able to log into my three. I've tried several different devices, I've tried wifi and mobile data, I've also tried incognito mode and other browsers

End contract notice and PAC

Have contract 3 mobile .it runs out Jan 2032 . Dont have date of exact end of contract as 3 does NOT make it clear.  First upgrade date is 28 December.  Presumably the 21st December bill is last as 3 mobile bill is paid ahead. Billed 21st month. So p...

Nsims by Fledgling
  • 1282 Views
  • 3 replies
  • 0 likes

Three+ issues 10/11/2022

Hi everyone, We have been made aware some customers are having difficulties connecting to Three+ and our technical teams are investigating this issue as a priority.  I've moved any related posts to this conversation, and will update this post as soon...

JonathanB by Community Moderator
  • 46718 Views
  • 49 replies
  • 1 likes

Why can’t 3 get it right

I’ve been with Three for several years. I updated to a new plan based on an offer £14/month with 6 months half price. I received several letters each with the wrong plan details. Spent a long time with CS correcting it. First bill has arrived and gue...

Best solution Unlock code

I have confirmation that I own my 5g hub and it is not owned by three so why do I need a pin to get into it, does anyone know how to unlock the router from three especially when they do not own it

Dazzar by Established
  • 3260 Views
  • 6 replies
  • 0 likes

Contract information

Hello, I am on three contract for unlimited data and calls on a promo for £19 monthly, I will like to find out if i can also make international calls on this contract as well , calling Africa from the UK and how can I remove browsing restrictions if ...

Betty by Fledgling
  • 682 Views
  • 1 replies
  • 0 likes

Social tariff

Hello,]Is anyone know if Three offers ‘social tariff’ plans for low income and benefits customers?

scorrrp by Fledgling
  • 2274 Views
  • 2 replies
  • 0 likes
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