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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Data problem

I bought an ilimited plan for a month (payed 50 pounds) at the airport because i'm on holiday. The saleswoman told me the sim works in all europe during muy trip. After one day my account inform 0 (Zero). Doesn't work. I'm wondering ir it's a scam. I...

Best solution incorrect monthly charge

I have a current plan of £8 per month but i being informed the charge will be £18 yet i havent exceeded my airtime or data usage

kev5 by Fledgling
  • 391 Views
  • 1 replies
  • 0 likes

Best solution Large bill that should be smaller?

I upgraded from 4G internet at home which cost around 25 pound a month to the super duper Three existing customer offer of 5G at just 16 pounds a month, this was over a month ago. I am also a Three customer on the phone which is another 25 pound or s...

NickoC84 by Fledgling
  • 609 Views
  • 2 replies
  • 0 likes

Best solution Data pack

I bought a data pack and i want it to start only next week, but i got a text that it already started. can i change it?

Debby by Fledgling
  • 293 Views
  • 1 replies
  • 0 likes

Best solution Im the Account holder

Unable to top up on my 3 app or website i get a message saying " Please ask the account holder to log in with their details to continue. It's the same for other actions too  I am the holder of this account ive look led through setting and try adding ...