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Hi. I just have home broadband but my device keeps getting messages from three informing me that my bill is over £40 but they are not taking that from. My. Direct debit. . I also have some saying my application was unsuccessful and others addressed t...
I got a pay monthly sim the other week. Yesterday I got a galaxy tab a9+ on contract. Now I appear to be getting many many calls from a number from 3. I don’t answer them because I don’t know if it is a scammer spoofing or not. Surely if it was thre...
My son took ownership of a phone we were paying for in August 2025, due to it being the end of the 24 month contract. He got a sim only package which was supposed to be monthly with no minimum term. This was to give him time to decide if he wanted to...
Ho how can i see why and who i pay thrid party addons too....i pay £15 more a month because of it an 3 ate crap at letting me know whoni pay, why is it not on my bill
There used to be an option in both my three app and the website to see the current or previous complaints update. Did they remove that option or something. I got an email to log in to th app and see the update but it takes me to the homepage
I have twice gone through the long winded process of speaking to 3 different advisers, receiving check codes to clear security, to try and turn my voice mail off with no luck.Why do they make it so complicated
I tried to use the £1 coffee at Nero this morning and the QR loaded but everytime I scanned it the price stayed the same. Tried it about 10 times.The man on the till said to refresh it which I did but it still wasn’t working, ended up having to pay f...
Went back to 3 after year with o2, same number but payg! Unfortunately 3 did not cancel my original monthly account I’d had for years so first £20 I paid went into this account! Now whenever log into my account it just shows historical data. Tried...
In June I used the app to add 2 lots of 10GB data. I only needed this for June while I was away from home. Then I found it impossible to cancel within the app. I telephoned and was promised that the extras would be cancelled. But they appeared again ...
If i upgrade early on both my data and device plans before my minimum term date ends what happens to my data plan? does it carry on onto my new device until it ends? or do i have to keep paying for both? i know i can pay the device off but i am unsur...
