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Conversations

Voicemail saved messages

Hi, I didn't know that saved voicemail messages get deleted after a while. Is there a way I can retrieve them? They were from my dad who recently passed...I'm so upset with myself for not saving them differently  

zarina72 by Fledgling
  • 122 Views
  • 1 replies
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Cannot view my Kids accounts

Please can someone help. I have seen some threads on here previously about parents who signed up as their children's account holder under their email address and now cannot access their account details through the 3 App. Every time I put one of my ki...

SF9 by Fledgling
  • 210 Views
  • 2 replies
  • 0 likes

Contract Ending

My 24 month Contract runs out on the 14/09/2024.When a contract ends it should end on that day.Why do i have to still give a 30 day notice and still be charged.

Parki17 by Fledgling
  • 241 Views
  • 2 replies
  • 0 likes

Request for Date of Last Usage

Dear Customer Service, I need to obtain the “Date of Last Usage” for my device. Could you please provide me with the most recent date when the device was used? For reference: • Mobile number: +44 **********• IMEI number: 3*** Thank you for your assis...

NB41 by Fledgling
  • 149 Views
  • 1 replies
  • 0 likes

Best solution Upgrades

Are upgrade offers identical between Live Chat, phoning 333 and going into a Three Store ?

Scam phone Calls

Not help needed however a warning for others, received a phone call today from someone claiming to be from Three offering me a lower contract. They asked for the amount I pay monthly (gave them the wrong amount) if the last 4 digits of my phone numbe...

Mag127 by Fledgling
  • 193 Views
  • 1 replies
  • 0 likes

Data-only SIM useage

I have a 3 "traditional PAYG" mobile broadband, data-only sim  (marketed under "internet with legs") that i use in a tablet.   It came with  24Gb of data that lasts up to 24 months.Is there any way of finding out how much data i've used (an/or have r...

ionh by Fledgling
  • 161 Views
  • 1 replies
  • 0 likes
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