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Conversations

Trying to access my work pc

I am trying to access my work pc from home. I am using Draytek Smart VPN Client to connect to the work router and then Microsoft RDP to connect to the work PC. The VPN connects successfully but the RDP won't stay connected to the pc stating that ther...

Alek01 by Fledgling
  • 958 Views
  • 7 replies
  • 0 likes

Best solution Go roam pass help

Hi, I have the 56 day go roam pass built into my plan (as I upgraded during a certain time), but I still see the fair usage of 12GB. I am worried that I will run out after my 12GB and do not want to use up my data, but then my question is what am I a...

emi2001 by Fledgling
  • 716 Views
  • 3 replies
  • 0 likes

Best solution Need help

Received a phone call from a woman claiming to be from three saying my phone will be cut off in 48hours because I’m on an old contract I told her don’t believe her and I will phone three directly, have been trying to reach someone to talk to about th...

Best solution Replacement SIM wrongly treated as Upgrade

I accidentally blocked my SIM card half way through my 12 month SIM only contract, so I ordered a replacement over the phone. I noticed on my account that my contract has been renewed and now has another 12 months to go before it ends. I made a compl...

JayDee7 by Regular
  • 2035 Views
  • 17 replies
  • 0 likes

ongoing complaint

ongoing complaint has been going on for some weeks where 3 have a been charging us for 5 years for a phone we have never had . 3 have agreed this was a mistake and have agreed to refund the money. When though its going on and on we get a update every...

Gazza by Fledgling
  • 305 Views
  • 1 replies
  • 0 likes

Spend cap

Why whenever I add spend cap after two to three days three send messages says I have reached  the spending cap I am out of allowance , I even didn't make any calls and haven't used data and roaming,  I am on wifi , 

Sulley by Fledgling
  • 368 Views
  • 2 replies
  • 0 likes

sort error of payments on my Bank Account

Dear Sir or Madam I have been on live chat on Monday and got a link by text for me to uploaded proof of my ID and Bank Statement on Monday 22 September 2025 but no confirmation yet if you recived it yet.I am trying to sort error of payments on my Ban...

fergmaun by Fledgling
  • 348 Views
  • 2 replies
  • 0 likes

DPD return label never arrived

Like many I've request many times the DPD return label for my 5G router but the label (or QR code) never arrived. Now I'm being threatened with a charge. How can I just return the router? It's been very stressful.

hychan by Regular
  • 779 Views
  • 7 replies
  • 0 likes

Proof of usage/ Barring

Hello community,i got my phone from camden market last weekend on 20th sept 2025. I reported it to 333 to block my number and phone straight away. Later i contacted them, that for proof of usage and a replacement sim. I got replacement sim from store...

Zar12 by Fledgling
  • 371 Views
  • 1 replies
  • 0 likes