Accounts and services - Get support for Three services

Cristian

when I came to 3 3 years ago I was very happy but over the years I realized what mistake I made, you can't communicate with them, you don't have a signal in the UK, good service, bad quality, if I want to close the account, it's very difficult and so...

Ms Joensson

Hello, I worked and lived in the UK for a year but had to move back to Denmark (my nationality) this November for family and work related reasons. My mobile contract expires in one year, my internet hub in 1 1/2 year. When I bought the hub In the sh...

Best solution No Nero vouchers this morning?

Hello, I can't see the Nero voucher this morning. Has this offer ended?

Please I’m having issue to pay my bills

I’ll like to speak to someone please

Fraud account set up in flase name to our address

What kind of id and security checks do three use for someone to setup a mobile or broadband contract? They used a combination of our names, my wife's dob and our address. Surely they must have been asked for some id to verify and if so what was accep...

My phone has been cut due to not paying on time and I CANT EVEN CALL 3 to discuss?!!!

Hiya,has this happened to anyone else whereby your phone has been blocked from calls due to payment not being received on time and I now can’t even call 3 network. I’ve been trying to get more info on how I can get 3 to call me on the app but the cha...

I cancelled my contract but I am Still Being Billed EVERY MONTH!

I left 3 12 months ago and have just noticed that I am still being billed every month. When I log onto the 3 website it states that "You don't have any active plans". It is completely impossible to get through to customer support and the live chat di...

Best solution Roaming in Lanzarote

I recently changed my contract to a 24 month unlimited sim only plan. I get 56 days roaming in Europe subject to the fair use policy. I see from my plan I use 1 of 56 available passes every day I use data while I’m away in Lanzarote but am puzzled if...

Best solution Merging accounts

I am the main account holder my 2 daughters have phones I pay for and I want to merge their numbers onto my account. I was told I need separate emails for each number as security…. I have tried to merge my daughter’s numbers to my account without suc...

Three +

Why doesn’t the Three + App recognise my number ? I can’t seem to use the app ? Any ideas ?

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