Hello , I have been a loyal customer of Three for many years but my 20-year-old mobile number has been deactivated by Three without sending me any warning ! Currently , I am in Ukraine with the terrible war going on, without the ability to travel ba...
I got a message to say that I have used all data plus spend cap. I Terrie to log on to My3, but we now have to reregister. Fair enough, but I have no access to the email I used decades ago to register.So cannot use the app to help, or even to get Liv...
Try to logon to my mobile account yesterday on my laptop and was notified that my PAYG number has been moved to the new my3 system. I followed the instruction but failed to reregister with the email I originally used to register my mobile number. Er...
I’m so tired of three I’ve had my Apple Watch for about 3 weeks now and I’m trying to pair it with my iPhone 15 pro max but every time I click on set up mobile services it gets to the login then boom there’s a problem I’ve done everything from changi...
My Three plus app is offering a £1 Caffe Nero drink but when i click on 'Get Reward' message appears 'Sorry, something went wrong, please try again later or go to our FAQ page for further support'. I've generated other codes this week, e.g. Nandos, t...
Hi @JonathanB A few questions in my mind after seeing a lots of post about not getting proof of usage or barring by calling customer services.1) are customer service not authorised to give proof of usage or barring?2)are people in customer service no...
Hi, I have a three sim on my phone and have created the account in the new three-account format. This means that this is now attached to my email address. I have a second SIM on my tablet but cannot see the usage as I can't add this SIM to my account...
For more than 5 years I've had a Data Reward SIM and have been enjoying the 3-2-1 tariff with a free 200MB of data per month. . .as detailed here Data Reward Sim.I made a call yesterday to a landline number for 2 minutes and was shocked to be charged...
