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I’ve been trying upgrade an account now for 1 week,I’ve tried through the app 4 times,live chat twice and finally on the phone today..the credit check gets passed,I pay for delivery and then finally when it’s time to E sign the device plan,the email ...
I have been paying for an additional contract for my partner but she’s very sadly now passed away. Can I cancel the contract please?
My son (17) has a monthly contract. We took out November 2022. He is travelling to Australia for 3.5 weeks. In the Uk he has an unlimited data package. From what I understand he can roam free of charge for 56 days. But if he goes over fair usage data...
I ordered an upgrade 3 days ago and still haven’t received my device plan agreement so im obviously not able to E-Sign it and i just keep getting fobbed off with ‘I advise you to wait 24 hours and if you still haven’t received it come back to the cha...
So I placed an order to add an Apple Watch Ultra 2 to my plan (upgraded phone which I received yesterday). In this order I selected the device, selected the 24 month smart watch pairing plan and completed checkout, signed agreement and went to pay wh...
My pay as you go sim will expire on 26 Jul, if I don't top it up on or before 26 Jul, but do it later says on 6 Aug, what will be the new plan expiry date, will it expire on 26 Aug or 6 Sep? Thanks.
I went abroad recently but switched my phone to wifi as I had another phone acting as a hotspot while I was there. Came back to a bill for roaming. Asked 3 via Chat and they claim I was using 0.0009mb and 0.0026mb usage on 2 of these days which of co...
Utterly useless support! Wrong bills, disconnections, broken app and I have more chance of talking to the dead than customer support!Bill is wrong, lots of data packs I didn't want, four of them from the same day! Used chat robot as no phone number o...
I’m just after receiving a new device from an upgrade. I want to change my number with a new sim for my new device however I still need to be able to receive texts with the old sim on the old device. Is this possible? Help would be appreciated
I have home broadband with no landline & half price SIMDeal is coming to an end after a 24 month contractIssue - I can't find out what happens when the 24 months comes to an end?Also, before Three upgraded its log in system I had to log into two acco...
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| 19-04-2025 11:35 AM |
