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Conversations

Cannot pay using three pay

Hi there, recently I have had my credit limit increased after I paid my bill early through debit card. Ever since those two things happened I haven’t been able to make a payment using my mobile number via three pay. I have tried about 10ish different...

Mcooper by Fledgling
  • 9145 Views
  • 14 replies
  • 1 likes

Network Issues MK17

I’ve had persistent network issues in the MK17 area for over a month. I get poor signal and little to no data bandwidth and no 4g or 5G signal. I’ve tried to report the issues via live chat, but I get mysteriously cut off once the operative has confi...

Porting Failed been charged 2 tarrifs for 20 months

Had my number for over 10 years and tariff finished Dec 21 so I sorted a new tariff and that started Dec 21 at £33 per month for 24 months. Just sorting bank accounts etc. and noticed £57 a month coming out of an old bank account. So the port never h...

Age restriction

Hi can anyone tell me how to get the age restriction removed from my broadband out of hours? Cheers!

PJFX61 by Fledgling
  • 901 Views
  • 1 replies
  • 0 likes

Best solution Waiting for returns bag

I've requested a returns bag 3 times via online chat and not one returns bag has been delivered.I get told it should arrive in 5 working days, and that my case is now on the priority list but again, no sign of returns bag.Thankfully, this was during ...

wharff by Fledgling
  • 4660 Views
  • 10 replies
  • 0 likes

Final Bill

I switched to a new provider on 4 Jun (switch day) and was told when I called in to a Three Store to clarify switching process beforehand, not to cancel my DD myself. I understood that there would be no overlap of payments under OFCOM guidelines on s...

OldBird by Fledgling
  • 960 Views
  • 3 replies
  • 0 likes
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