Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Three overcharging

Hello, I’ve being paying 28 pound for a plan what’s now 25 pound, I am out of contract however still paying in contract prices, I can’t edit my plan to cheaper as three claim my credit ratings not good enough to switch to a new airtime or even device...

Bogus calls?

I keep getting calls and messages from strangers asking who I am and why I’ve just called them. What’s going on and how do u stop it happening?

Jill by Fledgling
  • 2853 Views
  • 5 replies
  • 2 likes

Cancel my add on

This is ridiculous I can't cancel my add on this is a simple thing but there's no option to cancel.. Please cancel my add on or I change the network and make a complaint about this three network

Cannot register to account, lied to in store

I I am currently on a plane to new Zealand. I spoke to someone in a 3 store to ask about data roaming, they said I would get a text on landing with details, which seemed simple enough.  I've just looked through the website and your colleague has down...

slapchop by Fledgling
  • 994 Views
  • 1 replies
  • 0 likes

Upgarde after 90 days

I was told when I got 2 sim only deals out I be able to upgarde before Xmas so on the 22 Dec I was told I can't till 26th December so I contact them on boxing day then be told I can't till today 27th December and now today I been told tomorrow. I hav...

Three pay stopped working

My current spend is £60 when I checked and three pay is not letting me purchase from the play store.i have no spend cap on my account and my account is up to date with payments.