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Conversations

Suspicious emails

Tried my best to attempt live chat no one ever available, received an email from three today with an order number to say it had been cancelled, but I have not ordered anything, just want to know if this is done type of scam, anyone else had this befo...

Account

I have been trying to change the account ownership for over a year and every time am getting told on live chat that this is impossible and the minute and to try again in a few weeks. Been told this multiple times over the last year! Then when I ring ...

bethanyt by Fledgling
  • 230 Views
  • 1 replies
  • 0 likes

Cant create account

I've started on a new contract on three but when I try to create an account for the phone number it just says make sure the details you have entered are correctIt's a brand new account how Can the details be wrong?

Djames by Fledgling
  • 206 Views
  • 1 replies
  • 0 likes

Three or scam

Hi I received call from a mobile number regarding an upgrade offer. After I questioned him about the mobile number he called me from a number starting with 0333…..he also emailed the offers from promotionthreegmobiles.co.uk@gmail.comis this a fraud o...

Sanil by Fledgling
  • 363 Views
  • 2 replies
  • 0 likes

Proof of usage

My phone is lost. To get claim , I need to send them proof of usage document from three.A letter showing handset details including IMEI no. , along with the first and last date used with the sim.my phone was iPhone 16 pro

Manpreet by Fledgling
  • 190 Views
  • 1 replies
  • 0 likes

Pay by mobile

Can I use my three sim to pay for mobile services like radio competitions or things like that many thanks 

Pandakat by Fledgling
  • 187 Views
  • 1 replies
  • 0 likes

My3 app & website

I’m feeling really annoyed now with three as of last nite i topped up my credit on the three app, put about £10 credit on it ready to buy a data pack this morning to notice three had taken £3.15 of my money already without me buying a datapack for so...

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