Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Presale Tickets Not in Three+ app?

Hi. Some upcoming presales are not listed in the Three+ app at all.Please can you let me know what the process is?I can see info saying that the presale codes become available when presale opens but some are not listed in the first place even though ...

Best solution Three+ presale tickets

Hey,I am registered with the Three+ app but am looking to get presale tickets for a show in Dublin Ireland, will I still be eligible for Three+ presale tickets in Ireland if I live in the UK, the show appears in the UK Ticketmaster so am assuming yes...

rowls73 by Fledgling
  • 2193 Views
  • 1 replies
  • 0 likes

Bill wrong

When upgraded I agreed to a contract and received a letter too the contract is £12.00 line rental and £5.00 for smartwatch pairing so total is £17.00 but they have charged me £27.01 I have sent them proof of my letter and screenshots of what I agreed...

kul by Regular
  • 4421 Views
  • 7 replies
  • 0 likes

Incorrect bill and 3 breaking phone contact

I've been with 3 over 16 years and never received as bad service as I currently have been having. instead of up grading my account in March which is £58 I took out sim only £20 a month well since March I'm still being billed £58 for old contract I ha...

Cairnsy by Fledgling
  • 1920 Views
  • 3 replies
  • 0 likes

Best solution Can't log in to Three+ any more

I used to be on Three PAYG and switched to Three Pay Monthly while keeping my phone number. While I was on PAYG I could log in to Three+ and could also log in a short while after the switch to Pay Monthly, but now it won't let me. In the Three+ app, ...

SGN by Regular
  • 3347 Views
  • 6 replies
  • 0 likes

Best solution Incorrect GoRoam fair usage texts?

Hi. I have a Pay Monthly plan which includes GoRoam Europe at £2/day. I travelled to France in June and received texts saying that I had used 80% of the 12GB fair usage allowance. When I looked at June’s bill I had only used a total of 3.7GB roaming ...

Softmint by Fledgling
  • 6375 Views
  • 11 replies
  • 4 likes

Didn’t pass credit check to upgrade

My pay monthly contract is about to expire and I didn’t pass a credit check to upgrade when im coming up to the end of a 3 year contract so what happens to my phone number and what should I do about renewing 

antpanky by Fledgling
  • 5978 Views
  • 5 replies
  • 0 likes