Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Hi folks,Like many of you - I also can't log in (after successfully registering) as a new customer, either on my phone or desktop browser.The error message is: "Something went wrongWe can’t load part or all of the information right now, please try ag...
I've been having the same issue for a week. I can't login from any point of access I have, different browsers, devices, apps, or IP addresses. I'm going round in circles with customer support and need to get into my account to change my payment detai...
I'm a new customer, as of last week.Any time I try to log in to view my account, I get this:"Something went wrong. We can’t load part or all of the information right now, please try again or contact helpdesk" I've tried logging in from:Chrome on MacC...
Anyone having problems receiving the e-sign email when upgrading.I have tried to upgrade 5 times, yes 5 times!!! over chat and on the phone everything goes through fine, they say the e-sign can take 72hours to come through but still nothing.I have sp...
I can't turn off my adult filter because the local 3 store won't accept my ID and I don't own or want a credit card.Why isn't there just a button for it? Like, y'know, every other broadband provider?I completed the credit-check to GET the broadband, ...
I cannot sign into my3 to manage my account using either PC, Phone (web page) or with the app. The following message keeps appearing "We can’t load part or all of the information right now, please try again or contact helpdesk". I've tried phone call...
Won't let me log in or re register my details on the 3 app.
I have tried to set a set cap on my three pay as you go app, but can't seem to find the set spend cap option.I have read over the steps again on the three website and searched numerous times, but I couldn't find the 'bills tab' and 'set spend cap' op...
HiWhenever I try to log in on the Three Website or the App. I receive the following error:Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk.Try again | Back to homeerrorUid: 522b42a4-0762...
My direct debit was taken last week then was returned to my account straight away
