Accounts and services - Get support for Three services

Failed Porting

Does anyone know why porting a number to Three has failed 4 times in a row? I'm at the end of my tether trying to sort this out with Three customer services!

New Three App

Has anyone used the new look iOS Three App? What are your thoughts?

Three Customer Service via App or Phone

Three customer service I don’t want to upset anyone hear but my biggest Gripe with Three is it customer service phone line. The Quality of the line is still very poor for a mobile phone company The time it takes to answer a call is still to slowThe L...

What is it that keeps you loyal to Three?

I’ve been with Three for over 12 years. I’m actually due to renew my contract in a few weeks and for the first time, I’m actually considering switching to another network. I’m a creature of habit and I think I’ve stayed with Three as it seemed more...

Three rewards

Am i on my own or is the reward offering for being a member of 3 pretty dull pretty limited and pretty much a waste of time?

Is everyone on PAYG using the bundles nowadays?? Not much difference to 1-month contract??

Just wondering if I am the only one thinking actually PAYG is disappearing. Most networks are trying to sign you up on bundles so this is literally the same as 1-month contracts??

Anyone delaying upgrading contract due to the change in feel at home?

Hi everyoneHaving been with three for over 13 years, I’m disappointed to hear that for any new upgrades you will now not get the feel at home where you can use your phone abroad at no extra charge and is part of your allowance. If you are to upgrade ...