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Conversations

Social tariff

Hello,]Is anyone know if Three offers ‘social tariff’ plans for low income and benefits customers?

scorrrp by Fledgling
  • 3309 Views
  • 2 replies
  • 0 likes

Bill

Good morning, I already paid my bill on the website but still they want to take direct debit of the same amount I have already paid on the website 

Cancel contract

Hi . I have two numbers with three . The number I want to cancel has not been used for a couple of years and want to save money and cancel it but I do not have the sim, do not have a password or login details or paperwork for customer services to can...

Cc by Fledgling
  • 1944 Views
  • 1 replies
  • 0 likes

eSIM for US iPhone (update

I visit the US regularly and plan on purchasing a iPhone 14 Pro while there. As most know the US model doesnt accept physical SIMs.Are Three able to provide eSIMs yet? If so, can I get an eSIM and keep my current pre-BREXIT plan?

richmoo by Fledgling
  • 2145 Views
  • 3 replies
  • 0 likes

Nero coffee for £1

My coffee for £1 seems to have vanished from my three plus app, yet other people still have it.  Any ideas?  

sls72 by Fledgling
  • 22634 Views
  • 7 replies
  • 2 likes

Bill paid twice

I've just paid my phone bill of £62 pound but my bank is saying they're taking £124. I need this back to pay other bills so what do I do?

Andy by Fledgling
  • 2153 Views
  • 2 replies
  • 1 likes

Can I get back an old number?

About 4 years ago, I had a different three PAYG sim card, and used it for 2FA.Unfortunately, I forgot to use it regularly, and it was deactivated after a year or so. I asked customer service at the time if it could be recovered, and they said no, it ...

sc by Fledgling
  • 18759 Views
  • 11 replies
  • 0 likes