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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Requesting PAC via text isnt working (leaving 3)

HiRequesting PAC via text message sends back a message:"Sorry but we're struggling to verify your account. Please go to 3.uk/iai for more info" which is a help page how to switch to ThreeIs there a way to request my PAC number from my account page as...

napu by Regular
  • 7733 Views
  • 10 replies
  • 1 likes

How to buy Data Pack using cash credit?

Hi! I topped up my account with £10, but when I try to get the £10 Data Pack, the app asks for my credit card again. They say I can use my cash credit, but I don't see this option anywhere. Can someone help me?

Three app

It’s asking me to re Register to my account but I don’t know what email was used with this three account and I need help

TxylorUK by Fledgling
  • 2956 Views
  • 4 replies
  • 1 likes

Topup

Hi three I got auto renewal plan of 10 pounds but double times I got charged like 20 pounds, please refund me 10 pounds, Thanks

Returns

Help,I had 5g broadband delivered a couple of weeks ago couldn't get a signal so after a couple of days decided to cancel it but how hard is it to get a returns bag or DPD label to drop off I've been on live chat three times and phoned customer servi...

Ross by Fledgling
  • 2885 Views
  • 4 replies
  • 0 likes

Support Live Chat keeps disconnecting

Has anyone else found that the Three Live Chat for support ALWAYS disconnects recently?Both my partner and I are on Three, and have had a plethora of issues with both our accounts (data cutting out on holiday when limit has not been reached, not been...

amitch by Regular
  • 8829 Views
  • 11 replies
  • 1 likes