sasha
sim card not working, i can't top it up
Conversations
Can I get back an old number?
About 4 years ago, I had a different three PAYG sim card, and used it for 2FA.Unfortunately, I forgot to use it regularly, and it was deactivated after a year or so. I asked customer service at the time if it could be recovered, and they said no, it ...
Best solution Roaming PAYG, possible to add £10 Data Pack while overseas?
My daughter is travelling around SE Asia for two months in Nov/Dec. She won't need her Three PAYG account for the first month (no roaming zones, will be using a local SIM instead) but for the second month she'll be in several Go Roam countries so wil...
Increased Tariffs
Just looking at the new iPhone tariffs for new customers and existing customers and I am slightly confused.Here's why...iPhone 14 Pro 30GB Data - Existing customer £0.00 upfront and £73.00 per monthiPhone 14 Pro 30GB Date - New Customer £70.00 upfron...
Best solution New payg invalid details
I activated my payg sim yesterday. I have been unable to sign in either in the app or online. I keep getting 'Those details aren’t quite right. Have another go.' The details are correct. I can change my password & receive the email link.I have topped...
Proof of barring
Hello,My phone was stolen a few weeks ago and I've been trying to get proof of barring to give to my insurance company. I've been been in touch about 5 times now asking for this. Every time I'm told it'll get to me within 72 hours and, of course, it ...
Best solution How long without making a UK based call
I have a UK monthly sim only contract but am currently away from the uk for an extended period .I am using my included “go-roam” facility to make calls and for data , but obviously these are not directly via the 3 network . Is there a maximum period...
Three presale codes for concerts
Just wondering if anyone has or knows how to get a presale code for Michael Bublé, required for 9am on Wednesday 19th October
Unfair Roaming Charges
Hi,I landed in Marrakesh on 23rd October 2022. After landing, I turned my phone on and *immediately* turned off roaming. In the time it took to do this, around £46 was charged to me, which seems ridiculous and unfair. I have been a 3 customer for yea...
Can't log in/register
Tried absolutely everything. Messaged support and reset my password twice but still get an error message and still can't log in to my three. Really disappointed and thinking of switching already...
