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Hello just wondering if anyone could offer some help, I currently have a pay monthly account which has reached the end of its contract and a new pay monthly contract (with a different number) which I am unable to access as when i try to log in I am r...
Hello, I joined three pay as you go a week ago. I tried to login my account but the app says I have not been registered yet. I tried to register but the register button does not work. I went to one of the stores and was told that my account was locke...
Noticed this today, I presume it stems from the update. Top up is being used in preference to data add-on, according to Three I have 7.4GB left from an Add on that expires on 04/10/23 and yet had no data connection from lunchtime today, after topping...
My husband has a three account on a monthly contract and has gone abroad to work for 5-6 months in New Zealand. He has had to remove his sim from his phone as he has been provided with a New Zealand sim and number to use while he is there. As long as...
I had an add-on that was due to expire on 2nd October so I topped up with a new 10gb add-on last week as I was told there's a system update over the weekend. After the weekend I can't call, text or use my data allowance. I re-registered for a my3 a...
I am using the old Three mobile app, it’s now telling me to re-register, when I try I keep getting an error message, I don’t believe I provided an email address when I registered the number some 8-9 years ago, please can you help
2nd day after the recent system update, and I'm still facing issues.Initially my data add on was gone on my balance, which forced me to top up because I needed to use the phone.Last night I found the add-on date was back on my balance and naively ass...
How can I keep the same number on a new bought sim?
I've tried to get the email sent to activate a new eSIM on my new iPhone 15 Pro but it never comes through. Neither the contact centre nor me through self service have been able to get it to work.Please can I have assistance from Three to have this s...
Why has my direct debit been taken 29th September and yet my data etc is showing zero. Trying to resolve this has been a nightmare and you cannot talk to a person. Anyone else had this happen?
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